- Digital Literacy Digital Communication Methods Flashcards
6 cards from real IC3 practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 - Digital Literacy Digital Communication Methods flashcards as text
What is VoIP and how does it work?
Answer: Voice over Internet Protocol, which transmits voice calls over the internet instead of traditional phone lines
VoIP converts voice into digital packets and transmits them over the internet, enabling voice calls through apps like Skype, Zoom, and Teams without traditional phone lines.
What is the purpose of an email signature block?
Answer: To provide consistent contact information and professional identification at the end of messages
An email signature block automatically appends your name, title, contact information, and optional branding to the end of your emails.
What factors should you consider when choosing between email, instant messaging, and video calling?
Answer: Consider the urgency, complexity of the topic, need for documentation, and relationship with the recipient
The right communication channel depends on factors like urgency, message complexity, need for a written record, audience size, topic sensitivity, and the relationship between communicators.
What is phishing in the context of email communication?
Answer: A fraudulent attempt to obtain sensitive information by disguising as a trustworthy entity
Phishing is a cyberattack where criminals send emails disguised as legitimate communications to trick recipients into revealing sensitive information like passwords or credit card numbers.
What is the role of collaboration platforms in modern digital communication?
Answer: They integrate messaging, file sharing, video conferencing, and project management into unified workspaces
Collaboration platforms like Microsoft Teams, Slack, and Google Workspace integrate multiple communication tools and productivity features into one environment.
What does 'email threading' or 'conversation view' organize?
Answer: Related emails in a chain grouped together by subject
Email threading groups all related messages in a conversation together based on subject line and message headers, making it easier to follow the progression of a discussion.