Pharmacy Operations Flashcards
6 cards from real ExCPT Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Pharmacy Operations flashcards as text
A pharmacy technician is processing a new prescription but the patient's insurance rejects it with a 'refill too soon' message. What does this mean?
Answer: The insurance won't pay because the patient is trying to refill before the previous supply should be used up
A 'refill too soon' rejection means the insurance plan determines that based on the days supply of the last fill, the current supply has not been depleted and the plan will not cover a refill yet.
In which storage condition should nitroglycerin tablets be kept?
Answer: Original glass container, tightly closed, at controlled room temperature
Nitroglycerin sublingual tablets must be stored in the original amber glass container tightly closed at room temperature, as they are highly volatile and degraded by heat, light, moisture, and plastic.
What is the function of the National Drug Code (NDC) number on a drug package?
Answer: To uniquely identify the labeler, product, and package size of a drug
The NDC is a unique 10- or 11-digit identifier with three segments: labeler code (manufacturer/distributor), product code (specific formulation), and package code (package size/type).
Which of the following best describes the role of the pharmacy technician in the dispensing process?
Answer: Perform tasks under the supervision and final verification of the pharmacist
Pharmacy technicians perform technical tasks (data entry, preparation, dispensing) under pharmacist supervision. The pharmacist provides final verification and all clinical oversight.
A patient brings in a prescription for a brand-name drug. The pharmacy has the generic equivalent in stock. The prescriber has not indicated 'DAW' or 'brand only.' What should the pharmacy do?
Answer: Dispense the generic equivalent unless the patient or prescriber specifically requests the brand
Without a DAW or brand-only indication, most states permit (and many insurance plans require) generic substitution of an FDA-approved equivalent.
What is the primary purpose of conducting a medication therapy management (MTM) review?
Answer: To optimize therapeutic outcomes by reviewing all of a patient's medications comprehensively
MTM is a patient-centered service performed by pharmacists to optimize drug therapy, improve medication adherence, and reduce adverse drug events by comprehensively reviewing all medications.