Criticall Test Practice Test
CritiCall Dispatcher Test Stress Management 3
A dispatcher consistently avoids seeking help after difficult calls and describes themselves as 'handling it fine'.
This attitude is MOST likely an example of:
Select your answer
A
High resilience and effective coping
B
Denial — a common maladaptive coping mechanism in emergency services
C
Professional detachment as taught in dispatch training
D
Effective stress inoculation
Hint