Risk Management & Mitigation Flashcards
7 cards from real CCC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Risk Management & Mitigation flashcards as text
A client suffers a medical emergency at sea. Which onboard resource is MOST critical for managing serious medical risk on a cruise ship?
Answer: The ship's medical center staffed with physicians and nurses
Most large cruise ships maintain onboard medical centers with licensed physicians and nurses capable of handling emergencies, though the level of care varies by ship size.
What does 'force majeure' mean in the context of cruise contracts and risk management?
Answer: A provision that excuses the cruise line from contractual obligations due to extraordinary events beyond their control
Force majeure clauses allow cruise lines to alter or cancel sailings without penalty when unforeseeable events like natural disasters, political unrest, or pandemics occur.
Which type of travel insurance coverage is MOST relevant if a client's pre-existing heart condition may require them to cancel a cruise last-minute?
Answer: Pre-existing condition waiver as part of a comprehensive travel insurance policy
A pre-existing condition waiver, typically included when insurance is purchased within a defined window of deposit, covers cancellation related to known health issues.
What is the role of the International Maritime Organization (IMO) in cruise passenger risk management?
Answer: It establishes international maritime safety laws and standards that cruise ships must comply with
The IMO creates international conventions such as SOLAS (Safety of Life at Sea) that set minimum safety standards for ship construction, equipment, and emergency procedures.
A client books a cruise that includes a transatlantic crossing during hurricane season. What risk management advice should the counselor provide?
Answer: Recommend travel insurance with trip interruption and medical evacuation coverage and review the cruise line's weather policy
Counselors should recommend comprehensive insurance covering trip interruption and medical evacuation, and review the cruise line's policy for weather-related itinerary changes.
Which international agreement mandates that cruise ships conduct a muster drill before or shortly after departure to educate passengers on emergency procedures?
Answer: The International Convention for the Safety of Life at Sea (SOLAS)
SOLAS requires cruise ships to conduct muster drills so all passengers are familiar with emergency stations, life jacket use, and evacuation procedures.
A client asks whether their cruise ship carries sufficient lifeboats. Under SOLAS regulations, what is the required minimum lifeboat capacity for a cruise vessel?
Answer: At least 75% of total passengers and crew on each side of the ship (125% total)
SOLAS requires cruise ships to carry lifeboats with capacity for at least 75% of total persons on each side, ensuring full evacuation capability even if one side is inaccessible.