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Hardware Diagnostics and Apple Support Tools Flashcards

6 cards from real ACSP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. How do you launch Apple Diagnostics on an Intel-based Mac?

    Answer: Hold D during startup

    Pressing and holding D while an Intel Mac starts up launches Apple Diagnostics, which tests hardware components for issues.

  2. How do you launch Apple Diagnostics on an Apple silicon Mac?

    Answer: Hold the power button until startup options appear, then press Command+D

    On Apple silicon Macs, hold the power button until startup options appear, then press Command+D to start Apple Diagnostics.

  3. What does an Apple Diagnostics reference code beginning with 'ADP' typically indicate?

    Answer: No issues were found

    ADP000 and similar ADP prefix codes indicate that Apple Diagnostics completed without detecting any hardware issues.

  4. Which application provides comprehensive information about a Mac's hardware configuration and all connected devices?

    Answer: System Information

    System Information displays detailed specs for CPU, RAM, storage, graphics, and connected peripherals, and is accessible via Apple menu > About This Mac.

  5. What does SMC stand for in Mac hardware?

    Answer: System Management Controller

    The System Management Controller manages low-level hardware functions including fan speed, thermal regulation, battery management, and power button behavior.

  6. Which macOS application shows real-time CPU, memory, disk, network, and energy usage per process?

    Answer: Activity Monitor

    Activity Monitor displays live resource usage data including per-process CPU, memory, and energy consumption, helping identify performance issues.