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Apple Device Support Flashcards

6 cards from real ACSP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Apple Device Support flashcards as text

  1. How does Sidecar work and what are its hardware requirements?

    Answer: Sidecar extends the Mac desktop to an iPad, using it as a second display or drawing tablet with Apple Pencil; requires macOS 10.15+ Catalina, iPadOS 13+, and compatible Mac/iPad models from 2016/2019 or later

    Sidecar (macOS Catalina+) extends or mirrors the Mac desktop to an iPad over USB-C or Wi-Fi, and supports Apple Pencil as a drawing tablet input. Both devices must be signed into the same Apple ID and meet minimum hardware generation requirements.

  2. What is Apple Pay on Mac and how does it authenticate transactions?

    Answer: Apple Pay on Mac uses Touch ID (on supported Macs), Apple Watch confirmation, or iPhone/iPad proximity authentication to complete web payments in Safari without typing card numbers

    Apple Pay on Mac authenticates web payments in Safari using Touch ID (on Macs with built-in Touch ID), or by confirming on a nearby iPhone/iPad or paired Apple Watch. Card numbers are never shared with merchants — only tokenized payment credentials are transmitted.

  3. What information does the Apple System Profiler (system_profiler) command-line tool provide?

    Answer: system_profiler provides comprehensive hardware and software inventory including CPU, RAM, storage, connected devices, network interfaces, installed software, and system extensions

    'system_profiler' outputs comprehensive system information used internally by the System Information app. It covers hardware (CPU, memory, storage, GPU, buses) and software (installed apps, kernel extensions, preferences, network, security) with various data type flags for specific categories.

  4. What is Instant Hotspot and how does it work between iPhone and Mac?

    Answer: Instant Hotspot automatically detects a nearby iPhone's Personal Hotspot via Continuity and shows it in Wi-Fi menu as available, connecting without requiring the iPhone to be unlocked or manually turned on

    Instant Hotspot (Continuity feature) automatically makes the iPhone's Personal Hotspot available to nearby Macs signed into the same Apple ID without unlocking the iPhone or manually enabling the hotspot — the Mac can connect and the iPhone hotspot activates automatically.

  5. What is the purpose of Apple's 'Self Service Repair' program and what does it provide to end users?

    Answer: Self Service Repair gives customers access to Apple's official repair manuals, genuine Apple parts (logic boards, batteries, cameras, displays), and specialized repair tools for supported iPhone and Mac models

    Apple's Self Service Repair program (launched 2022) provides customers access to genuine Apple parts, repair manuals, and specialized tools to perform repairs on supported iPhones and Macs — giving the option to repair devices independently using the same components Apple uses.

  6. What is 'Focus' in macOS and iOS and how can it be used in a business context?

    Answer: Focus allows users to filter notifications and app access based on time, location, or activity (Work, Personal, Sleep); organizations can configure Allowed Apps and Contacts in MDM-managed Focus modes

    Focus (macOS Monterey+, iOS 15+) creates customized modes filtering which apps and contacts can send notifications. It can be scheduled, location-triggered, or activity-based. Focus status can be shared with contacts, and MDM can configure and manage Focus modes on supervised devices.