CAPM CAPM 2 — Questions and Answers
Question 1: A project manager discovers that a key deliverable will be delayed by two weeks due to a vendor issue. Which document should be updated first?
- Risk register
- Issue log (Correct answer)
- Change log
- Stakeholder register
Correct answer: Issue log
An issue log is used to document and track problems that have already occurred, such as a vendor delay impacting deliverables.
Question 2: During project execution, the cost performance index (CPI) is 0.85. What does this indicate?
- The project is 15% ahead of schedule
- The project is spending more than planned for work accomplished (Correct answer)
- The project is 15% under budget
- The project is delivering more value than expected
Correct answer: The project is spending more than planned for work accomplished
A CPI below 1.0 means the project is over budget — getting less work done per dollar spent than planned.
Question 3: Which project management process group involves defining and authorizing a new project or phase?
- Planning
- Executing
- Initiating (Correct answer)
- Monitoring and Controlling
Correct answer: Initiating
The Initiating process group formally authorizes a project or phase and produces the project charter.
Question 4: A project team member consistently misses deadlines. The project manager addresses this directly with the team member in a private meeting. This is an example of which conflict resolution technique?
- Smoothing/Accommodating
- Forcing
- Confronting/Problem Solving (Correct answer)
- Compromising
Correct answer: Confronting/Problem Solving
Confronting/Problem Solving addresses the conflict directly and collaboratively to reach a lasting resolution.
Question 5: Which of the following BEST describes the purpose of a Work Breakdown Structure (WBS)?
- Schedule project activities in sequence
- Decompose project scope into manageable components (Correct answer)
- Assign resources to project tasks
- Identify project risks and mitigation strategies
Correct answer: Decompose project scope into manageable components
A WBS decomposes the total project scope into smaller, more manageable components called work packages.
Question 6: The project sponsor has requested a change that is outside the original project scope. What should the project manager do first?
- Implement the change immediately since the sponsor approved it
- Submit a change request through the integrated change control process (Correct answer)
- Reject the change to protect the project scope
- Add the change to the project backlog for a future phase
Correct answer: Submit a change request through the integrated change control process
All changes, regardless of who requests them, must go through the formal integrated change control process.
Question 7: In project quality management, which tool is used to identify the root cause of a quality problem?
- Control chart
- Pareto diagram
- Cause-and-effect diagram (Correct answer)
- Scatter diagram
Correct answer: Cause-and-effect diagram
A cause-and-effect (Ishikawa or fishbone) diagram is specifically used to identify potential root causes of a problem.
A project manager discovers that a key deliverable will be delayed by two weeks due to a vendor issue.
Which document should be updated first?