Job Responsibilities and Skills Flashcards
7 cards from real TSO practice questions. Tap to flip, then mark Knew It or Still Learning โ missed cards come back until you master them.
Read the first 7 Job Responsibilities and Skills flashcards as text
A TSO notices a passenger behaving nervously and avoiding eye contact at the checkpoint. What is the BEST initial action?
Answer: Apply behavior detection principles and observe for additional indicators
TSOs trained in behavior detection should observe for multiple indicators before escalating, avoiding snap judgments.
Which of the following is NOT a primary responsibility of a Transportation Security Officer?
Answer: Arresting individuals suspected of crimes
TSOs do not have law enforcement arrest authority; they refer criminal matters to law enforcement officers.
When performing a pat-down of a passenger, a TSO must:
Answer: Use the back of the hand on sensitive areas and explain the procedure beforehand
TSA protocol requires TSOs to explain the pat-down procedure before beginning and use the back of the hand on sensitive body areas.
A supervisor asks a TSO to pass a bag through screening without full inspection due to long lines. The TSO should:
Answer: Refuse and follow standard screening procedures
TSOs must follow all standard screening procedures regardless of queue length or supervisor pressure that violates protocol.
Which skill is MOST critical for a TSO when reading X-ray images?
Answer: Color differentiation and shape recognition of prohibited items
X-ray image interpretation relies on recognizing the shapes, densities, and colors associated with prohibited or dangerous items.
If a TSO discovers a prohibited item in a passenger's carry-on, what is the standard procedure?
Answer: Resolve the alarm, document the item, and refer to the appropriate authority
TSOs must resolve alarms per protocol, document findings, and escalate to law enforcement or supervisors as appropriate.
A TSO working at a baggage carousel notices an unattended bag. The FIRST step should be:
Answer: Follow the airport's unattended baggage protocol and notify a supervisor
Unattended baggage must be treated as a potential security threat; TSOs follow established protocols and notify supervisors.