TQL - Total Quality Logistics Financial Processes and Billing Questions and Answers

Question 1

A carrier is dispatched to a shipper but the load is canceled by the customer after the driver is already on the way to the pickup location.
Which accessorial fee is designed to compensate the carrier for their time and fuel?

Accepted Answer

Truck Order Not Used (TONU)

Answer

Detention

Answer

Layover

Answer

Lumper Fee

Question 2

A carrier hauling for TQL wants to receive payment faster than the standard 28-day terms. Which payment option allows them to receive funds in 1-2 business days for a small percentage fee?

Accepted Answer

1-Day Quick Pay

Answer

Standard Pay

Answer

Factoring

Answer

7-Day Quick Pay

Question 3

For TQL to successfully bill a customer and for a carrier to be paid, which document is most essential as it confirms the freight was delivered and received?

Accepted Answer

Signed Proof of Delivery (POD)

Answer

Rate Confirmation

Answer

Carrier's Invoice

Answer

Scale Ticket

Question 4

A driver arrives on time for a 10:00 AM pickup appointment but is forced to wait at the facility until 3:00 PM to be loaded. Per TQL's standard policy, what accessorial charge may apply after the initial free time has passed?

Accepted Answer

Detention

Answer

TONU (Truck Order Not Used)

Answer

Layover

Answer

Pre-pull Fee

Question 5

When a carrier uses a third-party factoring company to manage its receivables, what legal document must be on file with TQL to ensure payments are sent to the factor instead of directly to the carrier?

Accepted Answer

Notice of Assignment (NOA)

Answer

Rate Confirmation

Answer

W-9 Form

Answer

Certificate of Insurance

Question 6

A customer's final invoice from TQL includes a $125 lumper fee. For this charge to be valid and billable, which of the following actions must have been taken by the TQL representative?

Accepted Answer

The TQL representative obtained pre-approval from the customer for the charge.

Answer

The driver submitted the lumper receipt after delivery.

Answer

TQL automatically adds a standard lumper fee to all invoices.

Answer

The carrier paid the lumper in cash and was reimbursed by TQL.

A carrier is dispatched to a shipper but the load is canceled by the customer after the driver is already on the way to the pickup location.Which accessorial fee is designed to compensate the carrier for their time and fuel?

A carrier is dispatched to a shipper but the load is canceled by the customer after the driver is already on the way to the pickup location.
Which accessorial fee is designed to compensate the carrier for their time and fuel?