Safety & Compliance Flashcards

Under TLC wheelchair accessibility requirements, what must a driver do when a passenger with a wheelchair requests service?

Answer: Accept the trip if the vehicle is accessible and assist the passenger

Drivers operating accessible vehicles must accept and assist passengers using wheelchairs without charging extra fees.

What is the maximum number of passengers a standard TLC-licensed taxicab may carry?

Answer: 4 passengers

A standard TLC taxicab is licensed to carry a maximum of four passengers.

A driver notices the vehicle's brakes are pulling to one side before a shift. What is the correct action?

Answer: Take the vehicle out of service and have it repaired before driving

A vehicle with faulty brakes must be taken out of service immediately and repaired before it can be used to transport passengers.

When is a TLC driver permitted to refuse a service animal in the vehicle?

Answer: Drivers are never permitted to refuse a service animal

TLC rules and federal law prohibit drivers from refusing to transport passengers with service animals under any circumstances.

What is the TLC rule regarding the use of a handheld mobile phone while driving?

Answer: Prohibited unless the vehicle is safely parked

Drivers may not use a handheld phone while the vehicle is in motion; phone use is only allowed when the vehicle is safely parked.

A TLC driver is flagged down in a street hail zone but their vehicle needs refueling immediately. What should the driver do?

Answer: Display an off-duty light and proceed to refuel before accepting passengers

A driver needing to refuel should properly go off-duty and refuel before accepting new passengers, not take a passenger with low fuel.

Which of the following is required to be displayed in a TLC taxicab at all times?

Answer: The rate card showing current fare information

TLC regulations require the rate card with current fare information to be displayed in the vehicle so passengers can see the applicable fares.