Regulatory Oversight & Enforcement Flashcards

What is the maximum civil penalty the TLC can impose on a licensee for a single violation?

Answer: $2,500

The TLC can impose civil penalties up to $2,500 per violation on licensed drivers and bases.

Which TLC enforcement action requires a formal hearing before it can take effect?

Answer: Revocation of a license

License revocation is a permanent action that requires a formal hearing before the TLC tribunal.

A TLC inspector observes a driver refusing to accept a trip to the outer boroughs. This is a violation of which rule?

Answer: Trip refusal prohibition

TLC rules prohibit drivers from refusing to take passengers to any destination within the five boroughs.

When a TLC summons is issued, within how many days must the respondent appear or respond?

Answer: 30 days

Respondents have 30 days from the summons date to appear at a TLC tribunal hearing or resolve the matter.

The TLC's Office of Consumer Affairs primarily handles which of the following?

Answer: Passenger complaints against drivers

The Office of Consumer Affairs processes passenger complaints and investigates service quality issues.

Under TLC rules, a driver found guilty of committing a crime against a passenger faces which consequence?

Answer: Mandatory license revocation

A criminal conviction involving a passenger triggers mandatory revocation of the driver's TLC license.

Which entity conducts the formal adjudication of TLC violations issued to licensees?

Answer: The Office of Administrative Trials and Hearings (OATH)

TLC violations are heard by OATH, the city's independent administrative law tribunal.