Fare & Payment Procedures Flashcards
7 cards from real TLC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Fare & Payment Procedures flashcards as text
Under TLC rules, what must a yellow taxi driver do if a passenger's credit card is declined during payment?
Answer: Ask the passenger for an alternative payment method calmly
If a credit card is declined, drivers must calmly ask the passenger for an alternative form of payment; drivers may not coerce, threaten, or detain passengers.
What is the TLC improvement surcharge added to every metered NYC yellow taxi fare?
Answer: $0.30
A $0.30 improvement surcharge is added to every metered yellow taxi trip to fund taxi industry improvements.
A passenger requests a receipt after paying cash for a yellow taxi ride. The driver says he ran out of receipt paper. What should the driver do?
Answer: Provide written trip details or direct the passenger to request a receipt from TLC
Drivers are required to provide receipts on request; if unable to print one, they should provide written trip details and inform the passenger they can request a receipt through TLC.
Under TLC regulations, can a NYC yellow taxi driver refuse to accept payment by debit card?
Answer: No, debit cards must always be accepted
TLC rules mandate that yellow taxi drivers must accept debit cards at all times; refusal is a violation subject to fines and license suspension.
What surcharges apply to a NYC yellow taxi metered fare during Monday–Friday, 5:00 PM peak hours?
Answer: Both the peak hour surcharge ($1.00) and MTA surcharge ($0.50)
During weekday peak hours, the $1.00 peak hour surcharge applies along with the mandatory $0.50 MTA State surcharge on every metered fare.
A passenger wants to pay a $22.00 yellow taxi fare using two different credit cards, splitting the charge. What must the driver do?
Answer: Refuse, as TLC only allows one payment method per trip
TLC rules require drivers to accommodate reasonable passenger payment requests; split credit card payments are permitted and drivers cannot impose fees or refuse.
Which of the following is a TLC violation related to fare collection?
Answer: Refusing to accept a $100 bill for a $12 fare
TLC rules prohibit drivers from refusing legal U.S. currency; a driver cannot refuse to accept a $100 bill, even for a small fare, as it is valid payment.