Leadership and Communication Flashcards
6 cards from real STSC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Leadership and Communication flashcards as text
When a worker approaches a supervisor with a safety concern, the most important initial response is:
Answer: Thank the worker for raising the concern and investigate it promptly
Acknowledging and promptly investigating safety concerns encourages future reporting and builds a culture where workers feel safe to speak up.
What is the primary goal of a 'Stop Work Authority' (SWA) program on a construction site?
Answer: To empower every worker to stop any work they believe poses an immediate danger, without fear of retaliation
SWA programs give every worker, at every level, the authority and responsibility to stop work when they observe an imminent danger.
Effective conflict resolution between safety requirements and production pressure on construction sites involves:
Answer: Having a pre-established process to evaluate conflicts and escalate to management when necessary
Pre-established conflict resolution processes prevent ad-hoc decisions that compromise safety when production pressure increases.
Which of the following best describes a 'transformational' versus 'transactional' safety leadership style?
Answer: Transactional = sets safety rules and inspects compliance; Transformational = inspires intrinsic motivation for safety through vision and values
Transformational leaders inspire genuine commitment to safety values; transactional leaders enforce safety rules through compliance and consequences.
Under OSHA, supervisors who knowingly allow workers to work in unsafe conditions may face:
Answer: Personal criminal liability in addition to company civil penalties in cases of willful violations resulting in fatalities
OSHA's willful violation provisions allow criminal prosecution of individual supervisors and executives when willful violations cause worker fatalities.
The concept of 'psychological safety' in construction teams contributes to safety outcomes because:
Answer: Workers who feel safe to speak up without fear of ridicule or retaliation report more hazards and near misses
Psychological safety — the belief that one can speak up without negative consequences — directly increases hazard reporting, near miss reporting, and proactive safety participation.