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Quality Management Flashcards

7 cards from real STP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. During a root cause analysis, a fishbone (Ishikawa) diagram is constructed. Which of the following is NOT a standard 'bone' category used in laboratory settings?

    Answer: Market (Competition)

    Standard fishbone categories for laboratories include Man, Machine, Method, Material, Environment, and Measurement — market/competition is not a standard category.

  2. External Quality Assessment (EQA) primarily evaluates which phase of the total testing process?

    Answer: Analytical phase primarily, but also pre- and post-analytical

    EQA (proficiency testing) primarily assesses analytical performance but modern schemes also evaluate pre- and post-analytical elements such as interpretation.

  3. A laboratory introduces a new analyzer. Which validation study is designed to assess the closeness of agreement between results from the new method and a reference method?

    Answer: Method comparison / trueness study

    A method comparison or trueness study compares patient sample results from the new method against a reference or comparative method to assess bias.

  4. Under CLIA '88 regulations in the US, which category of testing has the fewest regulatory requirements?

    Answer: Waived testing

    Waived tests are simple, low-risk tests cleared by the FDA; laboratories performing only waived tests face minimal CLIA regulatory requirements.

  5. What is the primary difference between 'precision' and 'accuracy' in analytical measurement?

    Answer: Accuracy measures closeness to the true value; precision measures reproducibility of repeated measurements

    Accuracy (trueness) reflects closeness to the true/reference value, while precision reflects the reproducibility or consistency of repeated measurements.

  6. In the context of the Plan-Do-Study-Act (PDSA) cycle, what happens during the 'Study' phase?

    Answer: Data collected during the trial are analyzed to determine if the change worked

    The Study phase involves analyzing the data and results from the Do phase to determine whether the change produced the intended improvement.

  7. Which statistical measure is used to express the spread of IQC results and forms the basis for Levey-Jennings chart limits?

    Answer: Standard deviation

    Levey-Jennings chart warning and rejection limits (e.g., ±2SD, ±3SD) are calculated from the standard deviation of repeated control measurements.

Quality Management Flashcards — STP Study Cards with Answers