Workplace Violence Prevention Flashcards
7 cards from real SSP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Workplace Violence Prevention flashcards as text
Which behavioral indicator is most commonly associated with an employee on a pathway toward workplace violence?
Answer: Escalating grievances combined with social withdrawal
Escalating grievances paired with withdrawal from coworkers is a recognized warning sign on the violence pathway.
Under OSHA's General Duty Clause, employers are required to provide a workplace that is:
Answer: Free from recognized hazards likely to cause serious harm
The General Duty Clause (Section 5(a)(1)) requires employers to address recognized hazards that are likely to cause death or serious physical harm.
A Threat Assessment Team (TAT) is BEST described as:
Answer: A multidisciplinary group that evaluates and manages reported threats
A TAT is a cross-functional group typically including HR, security, legal, and mental health professionals who evaluate threat reports.
What does the term 'leakage' refer to in the context of targeted workplace violence?
Answer: A subject's communication of intent to harm to a third party
Leakage is when a person reveals their violent intentions — directly or indirectly — to another person before carrying out an attack.
Which type of workplace violence involves a customer, client, or patient attacking an employee?
Answer: Type II — Customer/Client
Type II workplace violence is committed by someone with a legitimate relationship to the business, such as a customer, client, or patient.
Which environment poses the HIGHEST statistical risk for Type I (criminal intent) workplace violence?
Answer: Retail stores and late-night service establishments
Late-night retail and service operations with cash transactions face the highest risk of Type I violence, including robbery.
A Zero Tolerance Policy for workplace violence is MOST effective when it:
Answer: Clearly defines prohibited behaviors and is consistently enforced
An effective zero tolerance policy defines what constitutes prohibited conduct and applies consequences consistently across all levels.