Soft Skills FREE Soft Skills - Communication Non-Verbal Communication Cues Questions and Answers 2

Question 1

During a team meeting, a colleague crosses their arms tightly and leans back in their chair while you present an idea. What does this body language most likely indicate?

Accepted Answer

They are feeling defensive or resistant to the idea

Answer

They are cold and trying to stay warm

Answer

They are concentrating deeply on your presentation

Answer

They are preparing to ask a supportive question

Question 2

Which of the following is the most effective use of eye contact during a one-on-one professional conversation in the United States?

Accepted Answer

Looking at the person about 60-70% of the time while naturally glancing away occasionally

Answer

Maintaining constant, unbroken eye contact throughout

Answer

Avoiding eye contact to show respect and deference

Answer

Focusing on the person's forehead instead of their eyes

Question 3

A job candidate sits with an open posture, palms visible, and feet flat on the floor during an interview. What impression does this combination of cues most likely convey?

Accepted Answer

Openness, honesty, and confidence

Answer

Nervousness and anxiety about the interview

Answer

Boredom and disinterest in the position

Answer

Arrogance and overconfidence

Question 4

What is the term for the study of how physical space and distance between people affects communication?

Accepted Answer

Proxemics

Answer

Kinesics

Answer

Haptics

Answer

Chronemics

Question 5

A manager nods slowly while listening to an employee's concern but keeps glancing at their watch. Which non-verbal cue is most likely to undermine the manager's apparent attentiveness?

Accepted Answer

The repeated glancing at the watch

Answer

The slow nodding

Answer

The employee's tone of voice

Answer

The manager's seated position

Question 6

Which type of non-verbal communication involves the use of vocal elements such as tone, pitch, volume, and speaking rate — separate from the actual words spoken?

Accepted Answer

Paralanguage

Answer

Kinesics

Answer

Oculesics

Answer

Artifactics