Soft Skills - Communication Practice Test
Soft Skills - Communication Soft Skills FREE Soft Skills - Communication: Conflict Resolution and Negotiation Questions and Answers 2
During a team meeting, two colleagues disagree on a project approach.
What is the most effective first step for the team lead to take?
Select your answer
A
Immediately side with the more senior team member
B
Ask each person to explain their reasoning without interruption
C
Table the discussion and move on to the next agenda item
D
Send both parties to HR for mediation
Hint
