Knowledge Flashcards
7 cards from real SHRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Knowledge flashcards as text
An HR professional discovers that a manager is retaliating against an employee who filed an internal harassment complaint. The FIRST action HR should take is to:
Answer: Document the retaliation behavior and initiate a prompt, impartial investigation
HR must treat retaliation as a serious legal and ethical violation by documenting the behavior and launching an immediate, objective investigation.
In strategic HR management, 'environmental scanning' refers to:
Answer: Analyzing internal and external factors that may affect the organization's HR strategy
Environmental scanning involves systematically gathering and analyzing data about internal and external conditions—such as economic trends, labor markets, and competitive forces—that influence HR planning.
Which of the following best describes 'succession planning'?
Answer: Identifying and developing internal candidates to fill critical leadership roles in the future
Succession planning proactively identifies and prepares high-potential employees to assume critical roles when vacancies arise, ensuring organizational continuity.
Under ERISA, the primary responsibility of a fiduciary managing an employee benefit plan is to:
Answer: Act solely in the interest of plan participants and beneficiaries
ERISA fiduciaries must act prudently and exclusively in the interest of plan participants and beneficiaries, not in the interest of the employer or themselves.
Which of the following is an advantage of structured behavioral interviews over unstructured interviews?
Answer: They increase reliability and predictive validity by using standardized, job-relevant questions for all candidates
Structured behavioral interviews use the same predetermined, job-relevant questions for all candidates, which improves reliability, reduces bias, and increases predictive validity compared to unstructured interviews.
The concept of 'employment at will' means that:
Answer: Either the employer or employee may end the employment relationship at any time for any lawful reason
Employment at will allows either party to terminate the employment relationship at any time, with or without cause, as long as the reason is not illegal.
Which of the following HR activities is most closely aligned with the SHRM competency of 'Business Acumen'?
Answer: Analyzing workforce data to quantify the ROI of a training program to the CFO
Business Acumen involves understanding the organization's financial and operational landscape; presenting workforce ROI in financial terms directly demonstrates this competency.