Smart Serve Transportation Safety and Getting Patrons Home Safely

Question 1

What is a primary responsibility of a server when an intoxicated patron states they plan to drive home?

Accepted Answer

Offer to arrange alternative transportation for the patron

Answer

Call the police immediately without speaking to the patron

Answer

Continue serving alcohol to keep the patron calm inside

Answer

Ask other patrons to physically stop the person from leaving

Question 2

Which of the following is the safest transportation option to arrange for an intoxicated patron?

Accepted Answer

Calling a licensed taxi or rideshare service for the patron

Answer

Allowing the patron to drive slowly on back roads

Answer

Suggesting the patron walk home regardless of distance

Answer

Having another patron who has been drinking drive them home

Question 3

What is a designated driver program?

Accepted Answer

An arrangement where one person in a group abstains from alcohol to safely drive the others

Answer

A program where establishment staff drive patrons home after closing time

Answer

A taxi subsidy service funded by the liquor board

Answer

A police-led escort program for intoxicated patrons

Question 4

How can an establishment most effectively encourage patrons to use a designated driver?

Accepted Answer

By offering free or discounted non-alcoholic drinks to designated drivers

Answer

By charging designated drivers higher prices for non-alcoholic beverages

Answer

By refusing entry to anyone who is not drinking alcohol

Answer

By requiring groups to register their designated driver at the door

Question 5

If an intoxicated patron insists on driving despite a server's concerns, what should the server do FIRST?

Accepted Answer

Attempt to delay the patron inside and immediately notify management

Answer

Physically block the patron from reaching their vehicle

Answer

Call 911 before taking any other action

Answer

Ignore the situation since the patron is legally an adult

Question 6

Which of the following actions is legally appropriate for a server trying to prevent an intoxicated patron from driving?

Accepted Answer

Calling 911 to report a potential impaired driver

Answer

Physically blocking the patron's car in the parking lot

Answer

Forcibly removing the patron's car keys from their possession

Answer

Deflating the patron's tires to prevent the vehicle from moving

Question 7

Why is it valuable for servers and establishments to maintain a list of local taxi and rideshare contact information?

Accepted Answer

To quickly arrange safe transportation for patrons who should not drive

Answer

To earn referral commissions from transportation companies

Answer

To avoid having to call emergency services in any situation

Answer

To keep track of patron travel patterns for marketing purposes