Transportation Safety and Getting Patrons Home Safely Flashcards
7 cards from real SMART SERVE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Transportation Safety and Getting Patrons Home Safely flashcards as text
What is a primary responsibility of a server when an intoxicated patron states they plan to drive home?
Answer: Offer to arrange alternative transportation for the patron
Offering alternative transportation is a proactive and legal step that fulfills a server's duty of care to prevent patrons from driving while impaired.
Which of the following is the safest transportation option to arrange for an intoxicated patron?
Answer: Calling a licensed taxi or rideshare service for the patron
Calling a licensed taxi or rideshare completely removes the impaired driving risk by providing a sober, professional driver.
What is a designated driver program?
Answer: An arrangement where one person in a group abstains from alcohol to safely drive the others
A designated driver program works by having one member of a group voluntarily stay sober to drive the others home safely.
How can an establishment most effectively encourage patrons to use a designated driver?
Answer: By offering free or discounted non-alcoholic drinks to designated drivers
Providing incentives like complimentary non-alcoholic beverages rewards the designated driver and promotes the practice throughout the group.
If an intoxicated patron insists on driving despite a server's concerns, what should the server do FIRST?
Answer: Attempt to delay the patron inside and immediately notify management
Delaying the patron and notifying management allows time for a more senior response and keeps the situation calm before escalating to emergency services if needed.
Which of the following actions is legally appropriate for a server trying to prevent an intoxicated patron from driving?
Answer: Calling 911 to report a potential impaired driver
Calling 911 is a legal, appropriate step that notifies authorities; physical interference with the patron or vehicle could expose the server to legal liability.
Why is it valuable for servers and establishments to maintain a list of local taxi and rideshare contact information?
Answer: To quickly arrange safe transportation for patrons who should not drive
Having transportation contacts readily available allows servers to act quickly when a patron needs a safe ride home, fulfilling their duty of care efficiently.