Documentation & Communication Flashcards
6 cards from real SIA DOOR practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Documentation & Communication flashcards as text
What is the NATO phonetic alphabet word for the letter 'B'?
Answer: Bravo
Bravo represents the letter B in the NATO phonetic alphabet, used in radio communications to ensure clarity when spelling out information.
A door supervisor overhears a radio message about a person matching a description of a barred individual. What should they do?
Answer: Identify and discreetly monitor the individual, report their location and await instructions
Discreet observation and reporting location maintains safety; immediate confrontation may be premature before confirmation and risks conflict; awaiting instructions ensures a coordinated response.
What is 'Pub Watch' and how does it support door supervisors?
Answer: A local voluntary scheme linking licensed premises to share intelligence on barred persons and incidents
Pub Watch is a voluntary partnership between licensed premises that allows venues to share information on barred persons and incidents, improving security across an area.
What is 'report writing' best practice for a door supervisor?
Answer: Write factually, chronologically, in first person using clear plain English, avoiding opinion and jargon
Security reports should be factual, chronological accounts in the first person using plain English; opinions should be avoided and events described as observed, not interpreted.
What legal obligation applies to CCTV footage requested by police for an investigation?
Answer: The venue must preserve and provide it promptly when subject to a lawful request
When police request CCTV footage for a criminal investigation, the venue has a duty to preserve relevant footage and provide it on receipt of a lawful request; obstruction could constitute an offence.
What is the correct way to record a use of force in the incident log?
Answer: State the justification, the technique used, the duration, the outcome and any injuries
A detailed use of force record must include why force was used, what technique was applied, how long it lasted and the outcome, demonstrating proportionality and legality.