Level 2 Award for Door Supervisors in the Private Security Industry — Questions and Answers

Question 1: What is 'excited delirium' and why should door supervisors be aware of it?

A potentially fatal condition characterised by extreme agitation, superhuman strength, and insensitivity to pain, often linked to drug use (Correct answer)
A type of anxiety disorder
Excitement about being at a nightclub
A medical term for alcohol intoxication

Correct answer: A potentially fatal condition characterised by extreme agitation, superhuman strength, and insensitivity to pain, often linked to drug use

Excited delirium is a medical emergency characterised by extreme agitation, hyperthermia, unusual strength, and insensitivity to pain. It can be associated with stimulant drugs and can be fatal, especially during restraint.

Question 2: What is the role of 'empathy' in de-escalating a conflict?

Delaying action until the person calms naturally
Showing weakness to avoid confrontation
Agreeing with everything the person says
Understanding and acknowledging the other person's perspective to build rapport (Correct answer)

Correct answer: Understanding and acknowledging the other person's perspective to build rapport

Demonstrating empathy shows the person they are being heard, which can reduce emotional arousal and create the conditions for a constructive resolution.

Question 3: Which type of lighting condition increases the risk of conflict escalating unnoticed?

Poor or dim lighting (Correct answer)
Bright neon lighting
Natural daylight
Strobe lighting

Correct answer: Poor or dim lighting

Poor lighting makes it harder to monitor body language and detect early warning signs of conflict, increasing the risk that a situation escalates before staff can intervene.

Question 4: What visible signs might indicate alcohol intoxication in a customer?

Dilated pupils and rapid speech
Pale skin and aggression without emotional cause
Slurred speech, unsteady gait, glazed eyes and disinhibited behaviour (Correct answer)
High energy and confidence

Correct answer: Slurred speech, unsteady gait, glazed eyes and disinhibited behaviour

Classic signs of alcohol intoxication include slurred speech, impaired coordination, glazed or bloodshot eyes and reduced inhibition; these indicate the person may be too intoxicated to serve.

Question 5: What is 'report writing' best practice for a door supervisor?

Write from a third-person perspective to appear neutral
Write factually, chronologically, in first person using clear plain English, avoiding opinion and jargon (Correct answer)
Include personal opinions to give context
Use technical legal language to demonstrate professionalism

Correct answer: Write factually, chronologically, in first person using clear plain English, avoiding opinion and jargon

Security reports should be factual, chronological accounts in the first person using plain English; opinions should be avoided and events described as observed, not interpreted.

Question 6: Which of the following is an effective de-escalation technique?

Turning your back on them
Speaking calmly, using the person's name, and actively listening to their concerns (Correct answer)
Crossing your arms and staring at them
Shouting louder than the aggressive person

Correct answer: Speaking calmly, using the person's name, and actively listening to their concerns

Speaking calmly, using the person's name (if known), maintaining appropriate eye contact, and actively listening demonstrates respect and can defuse tension. Aggressive or dismissive body language escalates conflict.

Question 7: A customer complains that they were unfairly refused entry. How should a door supervisor respond?

Argue and explain why the customer was wrong
Tell the customer to contact the management team by post
Ignore the complaint and re-enter the venue
Listen calmly, explain the reason clearly and professionally without being defensive (Correct answer)

Correct answer: Listen calmly, explain the reason clearly and professionally without being defensive

A calm, clear explanation respects the customer's right to understand the decision and may de-escalate the situation; being defensive or dismissive risks escalation.

Question 8: What is 'drug spiking' and what should a door supervisor look out for?

The practice of adding drugs to someone's drink without their knowledge, which can cause confusion, loss of consciousness, or vulnerability to assault (Correct answer)
Adding vitamins to drinks
Adding ice to drinks
A cocktail mixing technique

Correct answer: The practice of adding drugs to someone's drink without their knowledge, which can cause confusion, loss of consciousness, or vulnerability to assault

Drug spiking involves adding substances (such as GHB/GBL or ketamine) to someone's drink without their knowledge. Signs include sudden confusion, unusual drowsiness, loss of coordination, or someone appearing much more intoxicated than expected.

Question 9: Why is it important that door supervisors do not use or be under the influence of drugs or alcohol while on duty?

It is only an issue if customers complain
Only relevant if working at a drug-free venue
It impairs judgement, creates legal liability and is grounds for licence revocation (Correct answer)
Alcohol is permitted if consumed before the shift starts

Correct answer: It impairs judgement, creates legal liability and is grounds for licence revocation

Being under the influence on duty impairs decision-making and the ability to manage conflict safely; it also breaches professional standards and SIA licence conditions.

Question 10: What are common signs that a person may have taken a stimulant drug such as cocaine?

Dilated pupils, excessive energy, talkativeness, jaw clenching, and sweating (Correct answer)
Red eyes and increased appetite
Slurred speech and poor coordination
Drowsiness and slow speech

Correct answer: Dilated pupils, excessive energy, talkativeness, jaw clenching, and sweating

Stimulant drugs like cocaine cause dilated pupils, increased energy and confidence, talkativeness, jaw clenching or teeth grinding, sweating, and reduced appetite.

Question 11: What is 'active listening' and why is it important in conflict management?

Listening while exercising
Listening while doing other tasks
Recording the conversation
Fully concentrating on what someone is saying, showing you understand, which helps defuse their frustration (Correct answer)

Correct answer: Fully concentrating on what someone is saying, showing you understand, which helps defuse their frustration

Active listening means fully concentrating on the speaker, understanding their message, and responding appropriately. It shows respect and empathy, which can defuse anger and frustration.

Question 12: What is the correct rate for chest compressions during adult CPR?

100–120 compressions per minute (Correct answer)
80 compressions per minute
60 compressions per minute
150 compressions per minute

Correct answer: 100–120 compressions per minute

Current UK Resuscitation Council guidelines recommend 100–120 chest compressions per minute during adult CPR, with compressions to a depth of 5–6 cm.

Question 13: What does 'due diligence' mean in the context of licensing law?

Keeping the venue clean
Taking all reasonable steps and exercising all due care to prevent offences being committed (Correct answer)
Having insurance
Paying all taxes on time

Correct answer: Taking all reasonable steps and exercising all due care to prevent offences being committed

Due diligence is a defence available to licence holders showing they took all reasonable steps to prevent an offence (e.g., serving underage customers). It requires evidence of policies, training, and consistent enforcement.

Question 14: What is 'trespass' in the context of licensed premises?

Loitering outside premises
Causing damage to property
Remaining on private property after being asked to leave (Correct answer)
Entering property without paying

Correct answer: Remaining on private property after being asked to leave

A person becomes a trespasser on licensed premises when they remain after the licence holder or their agent has withdrawn permission for them to be there.

Question 15: What does 'situational awareness' contribute to counter-terrorism efforts at venues?

Early identification of suspicious behaviour or items, enabling faster response (Correct answer)
Replacing the need for CCTV systems
Only improving customer service standards
Reducing the need for physical security measures

Correct answer: Early identification of suspicious behaviour or items, enabling faster response

Situational awareness allows door supervisors to spot anomalies — unusual behaviour, suspicious packages, unattended items — early enough to prevent or mitigate an attack.

Question 16: Which forms of identification are acceptable as proof of age under UK licensing law?

Student ID and bank cards
Social media profiles showing date of birth
Passport, driving licence, or PASS-accredited proof of age card (Correct answer)
Any photo ID

Correct answer: Passport, driving licence, or PASS-accredited proof of age card

Acceptable forms of ID are: a valid passport, a photo driving licence, or a card bearing the PASS hologram (Proof of Age Standards Scheme). These are the only forms recognised by UK licensing law.

Question 17: What does 'welfare check' mean in the context of a door supervisor's duties?

Checking staff are wearing correct uniforms
Inspecting fire exits before opening
Confirming customer's age at entry
Monitoring and assisting vulnerable or intoxicated persons to ensure their safety (Correct answer)

Correct answer: Monitoring and assisting vulnerable or intoxicated persons to ensure their safety

Welfare checks involve actively monitoring customers who appear vulnerable, intoxicated or unwell, and taking steps such as arranging safe transport or calling emergency services as needed.

Question 18: What is the correct way to dispose of a confiscated knife found during a search?

Dispose of it in the bin
Return it to the owner on departure
Keep it behind the bar
Place it safely in a container and hand it to the police (Correct answer)

Correct answer: Place it safely in a container and hand it to the police

A confiscated knife must be handled safely, placed in a secure container and handed to police; possession of a blade by the door supervisor without good reason could itself be an offence.

Question 19: Why is it important to maintain a professional demeanour in all communications as a door supervisor?

It is only required when management is observing
It applies only to written communication
It is optional outside of formal incidents
It reflects on the venue, the employer and the profession, and it de-escalates rather than provokes confrontation (Correct answer)

Correct answer: It reflects on the venue, the employer and the profession, and it de-escalates rather than provokes confrontation

Professional conduct in all communications maintains the venue's reputation, upholds SIA licensing standards and reduces the risk of conflicts escalating due to unprofessional behaviour.

Question 20: What are the signs of a stroke and what does FAST stand for?

Face drooping, Arm weakness, Speech difficulty, Time to call 999 (Correct answer)
Fall, Assess, Stabilise, Transport
Faint, Alert, Sit, Transfer
Face pale, Arms shaking, Slurred speech, Treatment

Correct answer: Face drooping, Arm weakness, Speech difficulty, Time to call 999

FAST (Face, Arms, Speech, Time) is the stroke recognition tool; facial drooping, arm weakness or speech difficulties are signs of stroke requiring an immediate 999 call.

Question 21: What is a 'handover briefing' and why is it important?

A briefing given only after a violent incident
A communication from the outgoing shift to the incoming shift covering incidents, issues and important information (Correct answer)
A written report submitted to management only
A radio check at the start of a shift

Correct answer: A communication from the outgoing shift to the incoming shift covering incidents, issues and important information

Handover briefings ensure continuity of security; incoming staff are made aware of persons barred, ongoing issues, special conditions and any incidents from the previous shift.

Question 22: What are the signs of ketamine intoxication?

Extreme confidence and rapid speech
Dissociation, confusion, inability to feel pain and appearing unconscious while awake (Correct answer)
Pinpoint pupils and sedation
Excessive energy and sweating

Correct answer: Dissociation, confusion, inability to feel pain and appearing unconscious while awake

Ketamine is a dissociative anaesthetic causing confusion, detachment from reality, inability to feel pain and a 'k-hole' state where the person appears semi-conscious.

Question 23: What is the purpose of a fire assembly point?

A point inside the building where fire equipment is stored
A designated safe meeting point outside the building where evacuees are counted (Correct answer)
The location of the fire control panel
The designated smoking area outside the venue

Correct answer: A designated safe meeting point outside the building where evacuees are counted

The fire assembly point is a predetermined location away from the building where evacuees gather, allowing staff to confirm everyone has escaped safely via a roll call.

Question 24: What is a 'dry powder' extinguisher suitable for?

Class A, B and C fires and electrical fires (multi-purpose) (Correct answer)
Class A (wood and paper) fires only
Electrical fires only
Kitchen oil fires only

Correct answer: Class A, B and C fires and electrical fires (multi-purpose)

Dry powder extinguishers are multi-purpose and can tackle Class A (solids), Class B (liquids), Class C (gases) and electrical fires, though they create mess and impair visibility.

Question 25: A door supervisor notices that a fire exit is being used for storage and is partially blocked. What should they do?

Report the obstruction to management immediately as it is a serious safety hazard (Correct answer)
Record the hazard on a risk assessment form and take no further immediate action
Use the exit only in a genuine emergency as some space still remains
Move the items themselves without informing anyone to resolve it quickly

Correct answer: Report the obstruction to management immediately as it is a serious safety hazard

A blocked fire exit is a serious health and safety and fire safety hazard that must be reported to management immediately so it can be cleared without delay.

Question 26: What should a door supervisor do if they find a person unconscious in the toilets?

Attempt to wake them with water
Leave them and tell management
Search them for drugs before calling for help
Call emergency services immediately and place them in the recovery position (Correct answer)

Correct answer: Call emergency services immediately and place them in the recovery position

An unconscious person is a medical emergency; the recovery position prevents choking, and emergency services must be called immediately regardless of the suspected cause.

Question 27: What is a 'Temporary Event Notice' (TEN) under the Licensing Act 2003?

A short-notice permission for a licensable activity at an unlicensed premises or outside licence conditions (Correct answer)
A temporary closure notice pending licence review
A notice issued by police to close a venue temporarily
A warning issued for a first licensing breach

Correct answer: A short-notice permission for a licensable activity at an unlicensed premises or outside licence conditions

A TEN allows licensable activities to take place at an unlicensed venue or beyond existing licence conditions for a short period, subject to objection by police or environmental health.

Question 28: What is the 'attitude model' used in conflict management?

A framework showing how attitudes and behaviours influence conflict outcomes, often using a conflict escalation ladder (Correct answer)
A modelling agency's recruitment process
A method for assessing a person's dress code
A customer satisfaction survey

Correct answer: A framework showing how attitudes and behaviours influence conflict outcomes, often using a conflict escalation ladder

The attitude model (or behavioural model) illustrates how a person's attitude can escalate from calm to aggressive, and how the door supervisor's attitude and behaviour directly influences whether the situation improves or worsens.

Question 29: If a door supervisor witnesses a colleague sustain an injury at work, what is the immediate priority?

Ensure the scene is safe and provide or summon appropriate first aid (Correct answer)
Write a full incident report before taking any other action
Contact the venue's legal team straight away
Review CCTV footage to establish how the accident occurred

Correct answer: Ensure the scene is safe and provide or summon appropriate first aid

The immediate priority following any workplace injury is to ensure the safety of others and to provide or call for appropriate first aid for the injured person.

Question 30: After a physical intervention, what is the first action a door supervisor should take?

Search the person detained
Write the incident report
Inform the manager
Check the welfare of all parties and call emergency services if needed (Correct answer)

Correct answer: Check the welfare of all parties and call emergency services if needed

Immediate welfare checks ensure no one has been injured; if medical assistance is needed, emergency services must be called without delay as a duty of care.

Question 31: A door supervisor suspects a drug deal is occurring outside the venue. What should they do?

Observe and document details, inform police and do not intervene directly (Correct answer)
Film it on their personal phone and post it online
Intervene and arrest both parties
Ignore it as it is outside the venue boundary

Correct answer: Observe and document details, inform police and do not intervene directly

Direct intervention in drug dealing is dangerous; the correct approach is to observe, document details and report to police who have the powers to deal with the matter.

Question 32: What does the 'HOT' protocol stand for in suspicious item assessment?

Hidden, Obviously suspicious, Typical of surroundings (Correct answer)
Hostile, Obvious, Terrorist
Hazardous, Open, Tested
Handle, Observe, Tell

Correct answer: Hidden, Obviously suspicious, Typical of surroundings

HOT stands for Has it been hidden or left deliberately? Is it Obviously suspicious? Is it Typical — i.e. does it look out of place? This guides decisions on suspicious items.

Question 33: After physically restraining someone, what is the door supervisor's duty of care?

To continually monitor the person's breathing, consciousness, and wellbeing until they are released or handed to police/paramedics (Correct answer)
No further responsibility once restrained
To only check on them every 30 minutes
To leave them restrained until the police arrive regardless of time

Correct answer: To continually monitor the person's breathing, consciousness, and wellbeing until they are released or handed to police/paramedics

The door supervisor has a continuing duty of care: monitor breathing and consciousness, do not restrict breathing, check for injuries, ensure they are not left in a dangerous position, and hand over to emergency services as soon as possible.

Question 34: What is a 'significant event log' and when should an entry be made?

A record for insurance purposes only
A record of any event that may have legal, safety or operational significance; an entry should be made as soon as possible after the event (Correct answer)
A form completed only when police attend
A log completed only at the end of the shift

Correct answer: A record of any event that may have legal, safety or operational significance; an entry should be made as soon as possible after the event

A significant event log captures any occurrence that may require follow-up, investigation or legal action; timely entry ensures accuracy and demonstrates professional practice.

Question 35: Which colour coded fire extinguisher is filled with water?

Blue (powder)
Cream (foam)
Red (all-red label) (Correct answer)
Black (CO2)

Correct answer: Red (all-red label)

Water extinguishers have an all-red label; they are suitable for Class A fires (wood, paper, textiles) but must never be used on electrical fires, oils or flammable liquids.

Question 36: Why is documenting the use of force important?

It allows management to calculate insurance costs
It provides a legal record and protects the door supervisor if their actions are challenged (Correct answer)
It fulfils the venue's health and safety obligation only
It is required only when police are called

Correct answer: It provides a legal record and protects the door supervisor if their actions are challenged

Accurate documentation of force used, including the justification and outcome, creates a contemporaneous record that can defend the door supervisor against complaints or prosecution.

Question 37: What should a door supervisor do if they see suspicious behaviour that could be terrorism-related?

Report it to the Anti-Terrorist Hotline (0800 789 321) or call 999 in an emergency (Correct answer)
Post about it on social media
Ignore it — it's probably nothing
Confront the person directly

Correct answer: Report it to the Anti-Terrorist Hotline (0800 789 321) or call 999 in an emergency

Suspicious behaviour should be reported to the Anti-Terrorist Hotline (0800 789 321) for non-emergencies or 999 if there is an immediate threat. Never confront a suspected terrorist — report and let the police handle it.

Question 38: What are the signs that someone may have taken an opiate drug such as heroin?

Dilated pupils and hyperactivity
Constricted (pinpoint) pupils, drowsiness, slow breathing, and slurred speech (Correct answer)
Wide eyes and talkativeness
Red eyes and excessive hunger

Correct answer: Constricted (pinpoint) pupils, drowsiness, slow breathing, and slurred speech

Opiates cause constricted pupils, drowsiness or 'nodding off', slow and shallow breathing, slurred speech, and a relaxed or euphoric state. In overdose, breathing can stop entirely.

Question 39: What is the correct procedure after using physical force on a member of the public?

Document everything in an incident report, inform management, preserve CCTV, and seek medical attention for any injuries (Correct answer)
Only document it if the person complains
Deny any force was used
Delete any CCTV footage of the incident

Correct answer: Document everything in an incident report, inform management, preserve CCTV, and seek medical attention for any injuries

After any use of force: complete a detailed incident report, inform management, preserve CCTV footage, note witnesses, seek medical attention for any injuries, and cooperate with any police investigation.

Question 40: What is the primary purpose of the Counter Terrorism and Security Act 2015 Prevent duty?

To stop people from being drawn into terrorism (Correct answer)
To ban certain religious gatherings
To close premises linked to extremism
To allow arrest of suspected terrorists

Correct answer: To stop people from being drawn into terrorism

The Prevent duty under the Counter Terrorism and Security Act 2015 requires specified authorities and businesses to have due regard to preventing people from being drawn into terrorism.

Question 41: Under the Health and Safety at Work Act 1974, employees have a duty to:

Take reasonable care of their own health and safety and that of others affected by their work (Correct answer)
Refuse any task they consider potentially hazardous
Carry out their own risk assessments independently
Report all incidents directly to the Health and Safety Executive

Correct answer: Take reasonable care of their own health and safety and that of others affected by their work

Section 7 of the HASAWA 1974 requires employees to take reasonable care of their own health and safety and of others who may be affected by their acts or omissions.

Question 42: What is 'displacement aggression' and how should a door supervisor respond to it?

A legal defence for assault
Aggression directed at the door supervisor that stems from another source; respond with empathy and de-escalation (Correct answer)
Aggression caused by being displaced from the queue
A technique for moving an aggressive person

Correct answer: Aggression directed at the door supervisor that stems from another source; respond with empathy and de-escalation

Displacement aggression occurs when a person vents frustration from an unrelated cause onto the door supervisor; recognising this and responding with empathy can defuse the situation.

Question 43: What distinguishes a 'rub-down search' from an 'intrusive search'?

A rub-down is over clothing only; an intrusive search involves touching under clothing or inside the body (Correct answer)
Intrusive searches are permitted at all licensed venues
A rub-down is only of bags; intrusive is of persons
Rub-down searches require police presence

Correct answer: A rub-down is over clothing only; an intrusive search involves touching under clothing or inside the body

A rub-down search is conducted over clothing and is standard for door supervisors; intrusive searches involving contact under clothing require much higher justification and consent.

Question 44: What are 'trigger factors' in conflict situations?

The weapons an aggressor might use
The reasons a venue is licensed
Medical conditions that cause aggression
Words, actions, or situations that can cause a person's behaviour to escalate (Correct answer)

Correct answer: Words, actions, or situations that can cause a person's behaviour to escalate

Trigger factors are things that provoke or escalate aggressive behaviour — such as personal insults, invading personal space, aggressive body language, or making someone feel disrespected or embarrassed.

Question 45: Why should a door supervisor never challenge an armed attacker directly?

They have no specialist training or equipment and doing so risks being killed (Correct answer)
It would breach the venue's health and safety policy
Their SIA licence prohibits direct confrontation
They lack legal authority to challenge armed persons

Correct answer: They have no specialist training or equipment and doing so risks being killed

Confronting an armed attacker without specialist training, equipment or a tactical plan is extremely dangerous and likely fatal; the correct response is Run Hide Tell and leaving the scene.

Question 46: Which drug class is associated with aggression and paranoia, increasing conflict risk at venues?

Opiates
Stimulants such as cocaine and amphetamines (Correct answer)
Benzodiazepines
Hallucinogens such as LSD

Correct answer: Stimulants such as cocaine and amphetamines

High-dose stimulant use can cause paranoia, increased aggression and unpredictable behaviour, making stimulant-intoxicated customers higher-risk in conflict situations.

Question 47: What factors affect how much force is considered 'reasonable'?

Only whether CCTV is recording
Only the door supervisor's training level
Only the size of the person being restrained
The nature of the threat, available options, the person's vulnerability, and the environment (Correct answer)

Correct answer: The nature of the threat, available options, the person's vulnerability, and the environment

Reasonableness considers: the severity of the threat, whether lesser options were available, the vulnerability of the person (age, size, intoxication, disability), the environment, and the risk to others.

Question 48: What is the primary goal of conflict management for a door supervisor?

Immediate physical restraint of the aggressor
Calling the police at the first sign of conflict
De-escalation and resolution without physical contact (Correct answer)
Removing all bystanders from the area

Correct answer: De-escalation and resolution without physical contact

The primary goal is always to resolve conflict through communication and de-escalation, avoiding physical intervention wherever possible.

Question 49: A customer is found in possession of a small amount of cannabis. What is the correct door supervisor response?

Allow entry as cannabis is a minor offence
Confiscate the cannabis and warn the customer
Refuse entry or remove from premises, document the incident and notify police if appropriate (Correct answer)
Conduct a full search and arrest the customer

Correct answer: Refuse entry or remove from premises, document the incident and notify police if appropriate

While door supervisors cannot arrest for simple possession without meeting the citizen's arrest threshold, they can refuse entry and should document and report the matter to police.

Question 50: What is 'positional asphyxia' and why must door supervisors be aware of it?

A safety check for entry queues
A potentially fatal condition caused by body position restricting breathing during restraint (Correct answer)
A technique for restraining violent persons
A medical term for panic attacks in crowds

Correct answer: A potentially fatal condition caused by body position restricting breathing during restraint

Positional asphyxia occurs when a person's body position prevents adequate breathing, often during restraint face-down; it can be fatal and door supervisors must avoid positions that restrict breathing.

Question 51: What is 'dynamic risk assessment' in a conflict situation?

Continuously evaluating the threat and adjusting response accordingly (Correct answer)
A one-time assessment before a shift starts
A police-led evaluation of venue safety
A written report completed after an incident

Correct answer: Continuously evaluating the threat and adjusting response accordingly

Dynamic risk assessment is an ongoing mental process during a conflict where the door supervisor constantly re-evaluates the threat level and adapts their response in real time.

Question 52: What does RIDDOR stand for?

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (Correct answer)
Reporting of Incidents, Diseases and Dangerous Occurrences Regulations
Recording of Incidents, Deaths and Dangerous Occupational Risks
Regulation of Injuries, Disorders and Dangerous Operations at Risk

Correct answer: Reporting of Injuries, Diseases and Dangerous Occurrences Regulations

RIDDOR stands for Reporting of Injuries, Diseases and Dangerous Occurrences Regulations, which require employers to report certain workplace incidents to the HSE.

Question 53: Which Act makes it illegal to discriminate against a disabled person when providing services including venue access?

Disability Discrimination Act 1995
Equality Act 2010 (Correct answer)
Care Act 2014
Human Rights Act 1998

Correct answer: Equality Act 2010

The Equality Act 2010 consolidated previous discrimination law; door supervisors must make reasonable adjustments and cannot refuse entry solely because of a person's disability.

Question 54: A customer appears intoxicated by drugs but becomes aggressive when confronted. What is the priority?

Immediately apply restraint
Eject the customer alone without backup
Safety first — de-escalate verbally, call for backup and avoid physical confrontation if possible (Correct answer)
Demand the customer identify the drugs taken

Correct answer: Safety first — de-escalate verbally, call for backup and avoid physical confrontation if possible

Drug-induced aggression is unpredictable; the safest approach is verbal de-escalation, summoning backup and avoiding solo physical confrontation where possible.

Question 55: Under the Licensing Act 2003, which licensable activity requires a licence or TEN?

Regulated entertainment and the retail sale of alcohol (Correct answer)
Playing recorded music at low volume
Holding private functions with no alcohol
Serving soft drinks

Correct answer: Regulated entertainment and the retail sale of alcohol

Licensable activities include the retail sale of alcohol, regulated entertainment (live music, dancing, films) and late-night refreshment; they all require authorisation under the Act.

Question 56: What does 'reasonable force' require a door supervisor to consider?

Only whether they felt threatened
Whether the force was necessary, proportionate and minimal (Correct answer)
Whether the DPS gave permission
Whether the suspect is a repeat offender

Correct answer: Whether the force was necessary, proportionate and minimal

Reasonable force requires that the action was necessary in the circumstances, proportionate to the threat and no more force than needed was used.

Question 57: What does 'minimum use of force' mean?

Never using any force at all
Using only the level of force that is necessary to achieve the lawful objective, and no more (Correct answer)
Using force only on the smallest person
Using the least painful technique

Correct answer: Using only the level of force that is necessary to achieve the lawful objective, and no more

Minimum use of force means applying only enough force to achieve the lawful objective (e.g., removing someone from premises, preventing an assault). Any force beyond what is necessary becomes unlawful.

Question 58: What is 'drug-facilitated sexual assault' and how can door supervisors help prevent it?

A crime only relevant to police investigations
A term for consensual drug use between partners
An issue solely managed by bar staff
The use of substances to incapacitate victims; supervisors can monitor for suspicious behaviour, drink-spiking and welfare check vulnerable customers (Correct answer)

Correct answer: The use of substances to incapacitate victims; supervisors can monitor for suspicious behaviour, drink-spiking and welfare check vulnerable customers

Door supervisors play a key role in spotting suspicious behaviour, signs of spiked drinks and vulnerable individuals, and can intervene early to prevent drug-facilitated assaults.

Question 59: What should door supervisors do when evacuating mobility-impaired customers during a fire?

Direct them to a refuge point and ensure emergency services are informed of their location (Correct answer)
Leave them at their seat and tell staff
Carry them down stairs immediately
Wait until fire brigade arrives before moving them

Correct answer: Direct them to a refuge point and ensure emergency services are informed of their location

Carrying mobility-impaired people down stairs risks injury; refuge points are designated safe waiting areas where people can shelter until the fire brigade can assist with evacuation.

Question 60: What is 'decontamination' relevant to in a security context?

Removing alcohol from an intoxicated person's bloodstream
The process of removing hazardous substances from people following a chemical, biological, radiological or nuclear (CBRN) attack (Correct answer)
Disinfecting the venue after closing
Cleaning CCTV equipment

Correct answer: The process of removing hazardous substances from people following a chemical, biological, radiological or nuclear (CBRN) attack

CBRN decontamination involves removing or neutralising hazardous substances from affected persons after an attack; door supervisors should avoid the affected area and follow emergency services instructions.

Question 61: A customer is hyperventilating due to a panic attack. What is the appropriate response?

Make them breathe into a paper bag
Lay them flat and elevate their legs
Stay calm, speak reassuringly, encourage slow breathing and move them to a quiet area (Correct answer)
Call 999 immediately

Correct answer: Stay calm, speak reassuringly, encourage slow breathing and move them to a quiet area

Calm reassurance and guided slow breathing help reverse the physiological effects of hyperventilation; moving to a quiet space reduces stimulation; bags are no longer recommended due to risk.

Question 62: What should a door supervisor do if they witness a colleague using excessive force?

Ignore it — it's not their responsibility
Intervene to stop the excessive force, report it to management, and document the incident (Correct answer)
Only report it if asked about it later
Join in to help their colleague

Correct answer: Intervene to stop the excessive force, report it to management, and document the incident

The door supervisor has a legal and professional duty to intervene if a colleague is using excessive force, report it to management, and document what happened. Failing to intervene could make them complicit.

Question 63: What is the 'Frank' approach to drug awareness referenced in UK security training?

A police liaison procedure
A slang term for cannabis
A search technique for detecting drugs
A government drug information resource providing factual advice without moralising (Correct answer)

Correct answer: A government drug information resource providing factual advice without moralising

FRANK is the UK government's drug information service; security training draws on FRANK resources to ensure staff have accurate, non-judgmental knowledge of drug effects and risks.

Question 64: What is the difference between 'formal' and 'informal' communication in a security context?

They are interchangeable terms
Formal communication is documented and official (reports, radio logs); informal is verbal and undocumented (Correct answer)
Formal is verbal; informal is written
Formal communication is only used with police

Correct answer: Formal communication is documented and official (reports, radio logs); informal is verbal and undocumented

Formal communication creates a documented record (incident reports, radio logs, policy documents); informal communication (spoken briefings, quick updates) is valuable but carries less evidential weight.

Question 65: A late-night venue is required under its licence to operate a 'Challenge 25' scheme. A customer aged 24 presents a valid passport. What should happen?

Refuse entry as the customer is under 25
Accept only a driving licence or PASS card
Refer the decision to the DPS
Accept the passport as proof of age and allow entry (Correct answer)

Correct answer: Accept the passport as proof of age and allow entry

Challenge 25 is a trigger for asking for ID, not for refusal; if the customer provides acceptable proof of age (passport, driving licence, PASS card) they may be served.

Question 66: Which colour-coded threat level in the UK means 'an attack is highly likely'?

Critical
Moderate
Severe (Correct answer)
Substantial

Correct answer: Severe

The UK uses a five-level system; 'Severe' (level 4 of 5) means an attack is highly likely; 'Critical' (level 5) means an attack is expected imminently.

Question 67: What is the maximum penalty for supplying a Class A drug in the UK?

Life imprisonment and/or an unlimited fine (Correct answer)
10 years imprisonment
5 years imprisonment
7 years imprisonment

Correct answer: Life imprisonment and/or an unlimited fine

The maximum penalty for supplying or producing a Class A drug in the UK is life imprisonment and/or an unlimited fine. This reflects the serious harm these substances cause.

Question 68: What colour is a CO2 fire extinguisher in the UK?

Red with a black label (Correct answer)
All yellow
Red with a blue label
Red with a cream label

Correct answer: Red with a black label

In the UK, CO2 fire extinguishers have a red body with a black label/band. CO2 extinguishers are suitable for electrical fires and flammable liquid fires.

Question 69: What is 'late-night refreshment' and does it require a licence?

Snacks sold in a licensed premises
Cold food sold at any time of night
Hot food or drink sold between 11pm and 5am; it requires a licence or TEN (Correct answer)
Hot drinks served with alcohol after midnight

Correct answer: Hot food or drink sold between 11pm and 5am; it requires a licence or TEN

Late-night refreshment — providing hot food or drink between 11pm and 5am — is a licensable activity under the Licensing Act 2003 and requires either a premises licence or TEN.

Question 70: When restraining someone on the ground, what position carries the highest risk of positional asphyxia?

On their side (recovery position)
On their back (supine)
Face down (prone) with pressure on the back (Correct answer)
Sitting upright against a wall

Correct answer: Face down (prone) with pressure on the back

The prone (face-down) position with pressure on the back or chest is the highest risk for positional asphyxia. The person's ability to breathe is severely restricted. If restraint on the ground is necessary, the recovery position is safer.

Question 71: What legal record should a door supervisor keep of any physical intervention?

A brief text message to their manager
No record is needed
A detailed written incident report including time, location, people involved, force used, reasons, witnesses, and outcome (Correct answer)
A video recorded on their personal phone

Correct answer: A detailed written incident report including time, location, people involved, force used, reasons, witnesses, and outcome

A comprehensive incident report is essential, recording: date, time, location, persons involved, what happened, what force was used and why, de-escalation attempts, witnesses, injuries, and the outcome.

Question 72: What is 'NPS' in the context of drug awareness?

National Police Service
Night Patrol Schedule
Novel Psychoactive Substances — previously known as 'legal highs' (Correct answer)
Non-Prescription Supplements

Correct answer: Novel Psychoactive Substances — previously known as 'legal highs'

Novel Psychoactive Substances (NPS) are synthetic drugs designed to mimic the effects of illegal drugs. Previously called 'legal highs', they were banned by the Psychoactive Substances Act 2016.

Question 73: What is a 'trigger point' in conflict management?

The point at which a door supervisor is legally permitted to use force
A specific stimulus that provokes an escalation in a person's aggression (Correct answer)
The moment police are called
A pressure point used in restraint

Correct answer: A specific stimulus that provokes an escalation in a person's aggression

Identifying trigger points — words, actions or situations that provoke aggression — allows door supervisors to avoid or manage them proactively to prevent escalation.

Question 74: A door supervisor witnesses a crime. What should they record immediately?

Their own personal account for court use only
Only the suspect's name
Time, description of suspect, nature of offence, direction of travel and any witnesses (Correct answer)
Details after calling management

Correct answer: Time, description of suspect, nature of offence, direction of travel and any witnesses

An immediate record of suspect description, offence observed, time and direction of travel provides critical information for police and retains detail that may quickly be forgotten.

Question 75: What is 'Martyn's Law' (Protect Duty) and what will it require of venues?

A law requiring all security staff to be armed
A law increasing penalties for terrorism offences
Legislation requiring venues and public spaces to have security and evacuation plans to protect against terrorist attacks (Correct answer)
A requirement for all venues to install airport-style security screening

Correct answer: Legislation requiring venues and public spaces to have security and evacuation plans to protect against terrorist attacks

Martyn's Law (the Terrorism (Protection of Premises) Act) will require venue operators to take steps to protect the public from terrorist attacks, including training staff in Action Counters Terrorism.

Question 76: What is the correct way to record a search on the venue's log?

The door supervisor's name only
Searches need not be logged unless an item is found
Only the name and outcome
Date, time, description of person, reason for search, outcome and any items found (Correct answer)

Correct answer: Date, time, description of person, reason for search, outcome and any items found

Comprehensive search logs including time, description, reason, outcome and items found create an accountable record and protect both the venue and the door supervisor.

Question 77: Why is accurate incident documentation important for a door supervisor?

It is only necessary for major incidents involving police
It creates a contemporaneous record that can be used in court and protects the supervisor from false allegations (Correct answer)
It is completed solely for management's benefit
It is required only for insurance purposes

Correct answer: It creates a contemporaneous record that can be used in court and protects the supervisor from false allegations

Accurate, contemporaneous records demonstrate what occurred and why; they can be used in court proceedings and protect the door supervisor against allegations of misconduct or excessive force.

Question 78: What is 'due diligence' in the context of age verification on licensed premises?

Taking all reasonable steps to verify age, such as using a recognised Challenge 25 scheme (Correct answer)
Conducting CCTV review after each shift
Checking ID only for customers who appear under 16
Relying on customers' verbal confirmation of age

Correct answer: Taking all reasonable steps to verify age, such as using a recognised Challenge 25 scheme

Due diligence requires active steps to prevent underage sales; using Challenge 25 and accepted forms of ID (passport, driving licence, PASS card) demonstrates a reasonable precaution defence.

Question 79: What is a 'personal licence' under the Licensing Act 2003?

A licence required by all door supervisors
A licence allowing use of CCTV on licensed premises
A licence allowing an individual to authorise the sale of alcohol in licensed premises (Correct answer)
A permit to sell tobacco products

Correct answer: A licence allowing an individual to authorise the sale of alcohol in licensed premises

A personal licence under the Licensing Act 2003 authorises a named individual (the DPS) to allow the supply of alcohol on licensed premises; it requires a licensing qualification and DBS check.

Question 80: What does 'duty of care' mean for a door supervisor during a conflict?

An obligation to obey the DPS at all times
A duty to protect only the venue's property
A legal obligation to take reasonable steps to prevent harm to all persons involved (Correct answer)
A requirement to call police in every conflict

Correct answer: A legal obligation to take reasonable steps to prevent harm to all persons involved

Duty of care means door supervisors must take reasonable steps to ensure the safety of customers, staff and even the person being removed, including providing first aid if needed.

Question 81: Under what circumstances can a door supervisor legally search a person for drugs?

At any time they choose
Only with a police warrant
Only if the person is under 18
Only with the person's consent as a condition of entry to the premises (Correct answer)

Correct answer: Only with the person's consent as a condition of entry to the premises

Door supervisors can only search people with their consent, typically as a condition of entry. If a person refuses to be searched, they can be refused entry but cannot be forcibly searched — only the police have that power.

Question 82: What is a 'marauding terrorist attack' (MTA)?

A fast-moving attack by one or more individuals using weapons to cause mass casualties in a public place (Correct answer)
A financial fraud targeting businesses
A cyber attack on government systems
A hoax bomb threat

Correct answer: A fast-moving attack by one or more individuals using weapons to cause mass casualties in a public place

A marauding terrorist attack involves one or more attackers moving through public areas using weapons (firearms, vehicles, or bladed weapons) to cause as many casualties as possible.

Question 83: What are 'club drugs' and why are they particularly relevant to door supervisors?

Prescription medicines misused in clubs
Legal highs available over the counter
Drugs commonly used in nightclub environments such as MDMA, ketamine and GHB, posing health risks (Correct answer)
Drugs only relevant to police, not security staff

Correct answer: Drugs commonly used in nightclub environments such as MDMA, ketamine and GHB, posing health risks

Club drugs are substances associated with nightlife environments; door supervisors need to recognise signs of their use to identify medical emergencies and manage conflict risks.

Question 84: What is 'situational awareness' and why is it fundamental to door supervision?

Continuous monitoring of the environment to identify and respond to threats before they escalate (Correct answer)
Knowledge of first aid procedures
Understanding the venue's licensing conditions
Awareness of the venue's entertainment schedule

Correct answer: Continuous monitoring of the environment to identify and respond to threats before they escalate

Situational awareness — constantly scanning the environment, identifying risks and anticipating problems — is the foundation of proactive security and conflict prevention.

Question 85: What personal information may legally be recorded in a security incident log?

Credit card details for potential compensation claims
Factual descriptions relevant to the incident, handled in compliance with GDPR (Correct answer)
Any personal information regardless of relevance
Full home addresses of all involved parties

Correct answer: Factual descriptions relevant to the incident, handled in compliance with GDPR

GDPR requires that only relevant personal data is collected and for a specified purpose; incident logs should contain factual information about the incident only, not irrelevant personal details.

Question 86: Which body has the power to suspend or revoke an SIA licence?

The local council
The Home Office
The Security Industry Authority (Correct answer)
The police force

Correct answer: The Security Industry Authority

The SIA (Security Industry Authority) is the regulator with powers to suspend, revoke or refuse to renew licences where a person is deemed unsuitable.

Question 87: Why is it important to conduct searches consistently and without discrimination?

To maximise the number of searches carried out
To reduce the time spent searching
To comply with the Equality Act 2010 and avoid accusations of bias (Correct answer)
To satisfy insurance requirements

Correct answer: To comply with the Equality Act 2010 and avoid accusations of bias

Inconsistent searches that target people based on protected characteristics breach the Equality Act 2010 and can expose the venue and individual to legal action.

Question 88: Which commonly misused over-the-counter medicine can cause intoxication-like symptoms?

Antihistamines in high doses (Correct answer)
Paracetamol
Aspirin
Ibuprofen

Correct answer: Antihistamines in high doses

High doses of antihistamines such as diphenhydramine can cause drowsiness, confusion and disorientation, mimicking drug intoxication and requiring the same welfare response.

Question 89: What must a door supervisor tell a person they are detaining?

Only that they must wait for police
That they are under arrest and the reason why (Correct answer)
Nothing until police arrive
Their SIA licence number

Correct answer: That they are under arrest and the reason why

A person being detained must be informed they are under arrest and the grounds for that arrest; failure to do so can make the detention unlawful.

Question 90: What is the 'licensing register' and who maintains it?

A SIA database of licensed door supervisors
A police database of problematic venues
A national register held by the Home Office
A public record of all licences and TENs maintained by the local authority (Correct answer)

Correct answer: A public record of all licences and TENs maintained by the local authority

Each local authority must maintain a public licensing register containing details of all premises licences, club premises certificates, personal licences and TENs issued in their area.

Question 91: A venue's licence includes a condition requiring 'SIA-licensed door supervisors'. What does this mean for staffing?

It is a recommendation only
Only SIA-licensed door supervisors may work on the door; using unlicensed staff breaches the licence (Correct answer)
SIA licensing applies only to venues with over 500 capacity
It applies only on Friday and Saturday nights

Correct answer: Only SIA-licensed door supervisors may work on the door; using unlicensed staff breaches the licence

Where a licence condition requires SIA-licensed door supervisors, employing unlicensed staff is a breach of the licence conditions and could lead to a review or revocation.

Question 92: Which area of the body should door supervisors avoid searching without specific same-gender training?

Intimate areas, requiring a same-gender supervisor (Correct answer)
The face and neck
The arms and hands
The torso

Correct answer: Intimate areas, requiring a same-gender supervisor

Searches of intimate areas must only be conducted by a person of the same gender, and even then only where explicitly consented to and required as a condition of entry.

Question 93: When searching bags, what must a door supervisor ensure?

The bag is searched out of the owner's sight
The owner is present and consenting throughout the search (Correct answer)
The search is conducted by two supervisors
All contents are removed and photographed

Correct answer: The owner is present and consenting throughout the search

The owner should be present during any bag search to maintain transparency, prevent false accusations of theft and ensure consent is maintained throughout.

Question 94: Who must be notified when a personal licence holder changes their name or address?

The Home Office
The issuing licensing authority (Correct answer)
The SIA
The DPS of their current premises

Correct answer: The issuing licensing authority

Personal licence holders must notify the licensing authority that issued their licence of any change in their name or address; failure to do so is an offence.

Question 95: What must be prominently displayed at the entrance of licensed premises?

The DPS's personal licence
A summary of the premises licence (Correct answer)
The CCTV monitoring notice
The venue's fire risk assessment

Correct answer: A summary of the premises licence

The Licensing Act 2003 requires a summary of the premises licence to be displayed prominently at or near the entrance so it is visible to the public.

Question 96: Which factor is most likely to escalate a conflict unnecessarily?

Aggressive or dismissive tone from the door supervisor (Correct answer)
Writing an incident report
Requesting ID at the door
Polite refusal of entry

Correct answer: Aggressive or dismissive tone from the door supervisor

An aggressive or dismissive attitude from a door supervisor can provoke and escalate a situation that might otherwise have been resolved calmly through respectful communication.

Question 97: Why should two door supervisors be present when searching a same-gender person?

To comply with CCTV requirements
To increase search speed
Because the law requires two supervisors for all searches
As a witness to prevent false accusations and ensure professional conduct (Correct answer)

Correct answer: As a witness to prevent false accusations and ensure professional conduct

Having a witness during searches protects both the door supervisor from false allegations and the customer from potential misconduct, maintaining transparency and accountability.

Question 98: What is the purpose of a 'body camera' (BWV) worn by some door supervisors?

To replace CCTV in low-coverage areas
To broadcast live footage to police
To record interactions as evidence, deter misconduct and protect staff from false allegations (Correct answer)
To monitor staff performance for management

Correct answer: To record interactions as evidence, deter misconduct and protect staff from false allegations

Body-worn video provides a contemporaneous, objective record of incidents; it deters aggressive behaviour, protects staff from false allegations and provides strong evidence for court proceedings.

Question 99: The Psychoactive Substances Act 2016 bans the supply of substances that do what?

Produce a psychoactive effect in humans, with exceptions for alcohol, tobacco and medicines (Correct answer)
Are sold for recreational purposes
Cause any physical side effect
Have a stimulant effect only

Correct answer: Produce a psychoactive effect in humans, with exceptions for alcohol, tobacco and medicines

The Psychoactive Substances Act 2016 bans the production, supply and possession with intent to supply any substance that produces a psychoactive effect, with specific exemptions.

Question 100: A door supervisor detains someone pending police arrival. Under which legal basis is this justified?

Vagrancy Act 1824
Police and Criminal Evidence Act 1984 s.24
Common law powers of detention
Citizen's arrest under the Criminal Law Act 1967 (Correct answer)

Correct answer: Citizen's arrest under the Criminal Law Act 1967

Door supervisors use citizen's arrest powers under the Criminal Law Act 1967 to detain a person until police arrive.

Question 101: A venue has a 'Challenge 25' policy. What does this mean?

Allow entry to those who have been refused elsewhere
Only admit guests aged 25 and over
Ask for ID if a person appears under 25 to prevent underage sales (Correct answer)
Challenge anyone who appears intoxicated

Correct answer: Ask for ID if a person appears under 25 to prevent underage sales

Challenge 25 is a retail and venue policy requiring staff to ask for proof of age from anyone who appears under 25 to prevent the sale of age-restricted products to under-18s.

Question 102: What power does the Licensing Act 2003 give door supervisors regarding entry to licensed premises?

Power to revoke the premises licence
Power to close the premises
Power to refuse entry or remove people on behalf of the DPS (Correct answer)
Power to issue fixed penalty notices

Correct answer: Power to refuse entry or remove people on behalf of the DPS

Door supervisors act as agents of the Designated Premises Supervisor (DPS) and licence holder, giving them authority to control entry and remove persons on their behalf.

Question 103: What is the 'late-night levy' and who does it affect?

A levy on all door supervisors working after midnight
A charge on premises licensed to sell alcohol after midnight, contributing to policing costs (Correct answer)
A tax on all licensed premises in England
A fine for venues causing noise after midnight

Correct answer: A charge on premises licensed to sell alcohol after midnight, contributing to policing costs

The late-night levy allows local authorities to charge premises licensed for late-night alcohol sales to help fund policing and other costs associated with late-night economy management.

Question 104: A customer is found to have swallowed an unknown substance. What information should the door supervisor try to gather?

Only the person's name and address
Whether they have insurance
What substance was taken, when, how much and the person's symptoms (Correct answer)
The name of the person who gave them the substance

Correct answer: What substance was taken, when, how much and the person's symptoms

Paramedics and emergency services need to know the substance, quantity and timing to provide appropriate treatment; the symptoms observed help assess severity.

Question 105: How should items found during a search be handled?

Kept by the door supervisor as evidence
Returned to the customer with a warning
Documented, secured and handed to police or management as appropriate (Correct answer)
Disposed of immediately

Correct answer: Documented, secured and handed to police or management as appropriate

Found items should be documented on an incident log, secured and dealt with according to the venue's policy, with prohibited items such as weapons or drugs handed to police.

Question 106: A customer refuses a search at the door. What should a door supervisor do?

Refuse entry politely, as search is a condition of entry (Correct answer)
Allow entry and monitor the customer closely
Force the search because refusal indicates guilt
Call the police to conduct the search

Correct answer: Refuse entry politely, as search is a condition of entry

Refusal to comply with a search condition of entry means the person can be lawfully denied access; no search should ever be forced as this could constitute assault.

Question 107: A door supervisor finds a sealed bag of white powder in a customer's jacket. What should they do?

Dispose of the powder to prevent drug use on the premises
Preserve the item without handling it excessively, refuse the customer entry and call police (Correct answer)
Return the powder and issue a warning
Taste the powder to identify it

Correct answer: Preserve the item without handling it excessively, refuse the customer entry and call police

Handling the substance minimally preserves forensic evidence; door supervisors must not possess controlled drugs themselves and should call police to take charge of the matter.

Question 108: What are the four licensing objectives under the Licensing Act 2003?

Prevention of drug use; fire safety; noise control; child protection
Crime prevention; traffic management; noise control; alcohol control
Prevention of crime and disorder; public safety; prevention of public nuisance; protection of children from harm (Correct answer)
Public order; building safety; underage drinking; terrorism prevention

Correct answer: Prevention of crime and disorder; public safety; prevention of public nuisance; protection of children from harm

The four licensing objectives under the Licensing Act 2003 are prevention of crime and disorder, public safety, prevention of public nuisance and protection of children from harm.

Question 109: What does 'NPS' stand for in the context of drug awareness?

Novel Psychoactive Substances (Correct answer)
Non-prescribed Stimulants
Narcotics Prevention Strategy
New Police Substances

Correct answer: Novel Psychoactive Substances

Novel Psychoactive Substances (NPS), formerly called 'legal highs', are synthetic compounds designed to mimic the effects of controlled drugs; they are now largely banned under the Psychoactive Substances Act 2016.

Question 110: Under the Licensing Act 2003, it is an offence to knowingly serve alcohol to whom?

A person who has previously been refused entry elsewhere
Any person under 21
A person who is drunk (Correct answer)
Anyone without photo ID

Correct answer: A person who is drunk

Section 141 of the Licensing Act 2003 makes it an offence for any person to knowingly sell or allow the sale of alcohol to a person who is drunk.

Question 111: What should a door supervisor do if they suspect a customer is suffering a drug overdose?

Give them coffee to sober up
Call 999 immediately, place them in the recovery position if unconscious but breathing, and monitor their condition (Correct answer)
Remove them from the venue and leave them outside
Ignore it — it's not the venue's responsibility

Correct answer: Call 999 immediately, place them in the recovery position if unconscious but breathing, and monitor their condition

A suspected drug overdose is a medical emergency. Call 999 immediately, place the casualty in the recovery position if unconscious but breathing, monitor breathing, be prepared to perform CPR, and tell paramedics what substance may have been taken if known.

Question 112: What is 'hostile reconnaissance' in the context of counter-terrorism?

A police surveillance operation
A venue security audit
A type of military exercise
Information gathering by potential attackers to plan an attack — observing targets, security, and routines (Correct answer)

Correct answer: Information gathering by potential attackers to plan an attack — observing targets, security, and routines

Hostile reconnaissance is the process by which terrorists gather information about potential targets — studying security arrangements, entry/exit points, busy times, and potential weaknesses to plan an attack.

Question 113: What is the CCTV data retention standard for most licensed venues?

1 year mandatory
31 days, unless needed for an investigation (Correct answer)
6 months minimum
7 days maximum

Correct answer: 31 days, unless needed for an investigation

The Information Commissioner's Office (ICO) guidance for licensed premises typically recommends retaining CCTV footage for 31 days; footage relevant to an incident should be preserved immediately.

Question 114: What is the correct technique for manually lifting a heavy item?

Keep the back straight, bend the knees, and hold the load close to the body (Correct answer)
Always ask a colleague to lift the item regardless of its weight
Bend at the waist, keep legs straight, and twist when moving the load
Lift quickly to reduce the duration of strain on the muscles

Correct answer: Keep the back straight, bend the knees, and hold the load close to the body

Safe manual handling requires a straight back, bent knees, and keeping the load close to the body to minimise strain on the spine.

Question 115: Under the Management of Health and Safety at Work Regulations 1999, an employer with five or more employees must:

Hire a full-time dedicated health and safety officer
Submit risk assessments to the HSE for approval every year
Record the significant findings of their risk assessments in writing (Correct answer)
Display health and safety law posters in every room of the workplace

Correct answer: Record the significant findings of their risk assessments in writing

Employers with five or more employees must record the significant findings of their risk assessments in writing under the Management of Health and Safety at Work Regulations 1999.

Question 116: What is the recommended procedure when a door supervisor suspects a customer's drink has been spiked?

Separate the customer, call emergency services and preserve the drink as evidence (Correct answer)
Remove the drink and allow the customer to leave
Ignore the matter as it is a police responsibility
Advise the customer to drink water and rest

Correct answer: Separate the customer, call emergency services and preserve the drink as evidence

Suspected drink spiking is a serious crime; the drink should be preserved for forensic analysis, the customer separated and cared for, and emergency services called immediately.

Question 117: Which fire extinguisher is safe to use on an electrical fire?

CO2 (carbon dioxide) extinguisher (Correct answer)
Wet chemical extinguisher
Water extinguisher
Foam extinguisher

Correct answer: CO2 (carbon dioxide) extinguisher

CO2 extinguishers are safe for electrical fires as they do not conduct electricity; water and foam extinguishers conduct electricity and must not be used on live electrical equipment.

Question 118: How should a door supervisor deal with a group of aggressive individuals?

Confront the loudest person directly
Ignore them and hope they leave
Use physical force on the smallest person as a warning
Identify the leader, communicate calmly with them, and request backup if needed (Correct answer)

Correct answer: Identify the leader, communicate calmly with them, and request backup if needed

Groups often have a leader or influencer. Identifying and communicating calmly with this person can de-escalate the whole group. Always request backup before engaging a group, and maintain safe positioning.

Question 119: What is 'adrenaline dump' and how can it impair a door supervisor's judgement?

An energy drink popular among security staff
A technique for quickly removing intoxicated persons
A debrief method after a violent incident
A sudden surge of adrenaline that can cause tunnel vision and impaired decision-making (Correct answer)

Correct answer: A sudden surge of adrenaline that can cause tunnel vision and impaired decision-making

An adrenaline dump can narrow focus, reduce fine motor skills and cloud judgement; door supervisors must be trained to manage this physiological response during and after conflicts.

Question 120: What is the ratio of compressions to rescue breaths in adult CPR?

10 compressions to 2 rescue breaths
30 compressions to 2 rescue breaths (Correct answer)
15 compressions to 2 rescue breaths
30 compressions to 1 rescue breath

Correct answer: 30 compressions to 2 rescue breaths

Current Resuscitation Council guidelines recommend a 30:2 ratio for adult CPR — 30 chest compressions followed by 2 rescue breaths — repeating until the patient recovers or help arrives.

Question 121: Which regulation requires door supervisors to be trained in physical intervention before using it?

Health and Safety at Work Act 1974
SIA Licence Linked Qualification requirements (Correct answer)
CCTV Regulations 2018
Data Protection Act 2018

Correct answer: SIA Licence Linked Qualification requirements

The SIA requires door supervisors to hold a Licence-Linked Qualification that includes conflict management and physical intervention training before they can legally use such techniques.

Question 122: What is the recovery position used for?

To maintain an open airway and prevent choking in an unconscious breathing person (Correct answer)
To stabilise a person with a suspected spinal injury
To resuscitate a person who is not breathing
To treat a person in anaphylactic shock

Correct answer: To maintain an open airway and prevent choking in an unconscious breathing person

The recovery position keeps an unconscious but breathing person on their side with the airway open, preventing vomit or fluid from blocking the airway.

Question 123: A customer is found collapsed in the toilets with a syringe nearby. What is the immediate priority?

Attempt to wake the person with ammonia-based smelling salts
Leave and call management only
Call emergency services, ensure an open airway and apply recovery position without removing the syringe (Correct answer)
Remove the syringe immediately

Correct answer: Call emergency services, ensure an open airway and apply recovery position without removing the syringe

A collapsed person is a medical emergency; securing the airway and recovery position are priorities; moving the syringe risks a needlestick injury — leave it for emergency services.

Question 124: Which of the following is a Class A drug in the UK?

Cocaine (Correct answer)
Anabolic steroids
Cannabis
Diazepam

Correct answer: Cocaine

Cocaine is a Class A drug — the most serious classification. Class A also includes heroin, ecstasy (MDMA), crack cocaine, LSD, and magic mushrooms (when prepared).

Question 125: Under the Licensing Act 2003, what is the permitted drink-drive awareness obligation of licensed premises?

Venues must only serve soft drinks to people who arrived by car
The Act imposes no specific drink-drive awareness duty but venues are encouraged to promote safe travel (Correct answer)
Venues must refuse alcohol to all drivers
Venues must call police if they suspect a customer will drink-drive

Correct answer: The Act imposes no specific drink-drive awareness duty but venues are encouraged to promote safe travel

The Licensing Act does not create a specific drink-drive duty for venues, though good practice and licensing conditions may encourage designated driver schemes and safe travel promotion.

Question 126: What information should a door supervisor give when calling 999 for a medical emergency?

A description of the patient's appearance
The venue name only
Only their name and SIA number
Location, nature of emergency, number of casualties and any treatments given (Correct answer)

Correct answer: Location, nature of emergency, number of casualties and any treatments given

Emergency services need the exact location, type of emergency, number of casualties and what first aid has been given to dispatch the right resources and prepare for arrival.

Question 127: A suspicious package is found at the venue. In what order should a door supervisor act?

Touch and inspect; call management; call police if unsure
Do not touch; clear the area; call 999; prevent others entering (Correct answer)
Photograph the item; send to police; clear area
Call 999 first; then clear the area

Correct answer: Do not touch; clear the area; call 999; prevent others entering

The sequence is: do not touch (avoid triggering any device), clear the area immediately, call 999 and prevent others from approaching — this sequence minimises risk.

Question 128: What is 'Operation Staysafe' in the context of UK terrorism response?

A training programme for counter-terrorism police
A national scheme for checking venue security measures
A public information campaign for reporting crime
A police and venue partnership operation promoting safe evacuation and lockdown procedures (Correct answer)

Correct answer: A police and venue partnership operation promoting safe evacuation and lockdown procedures

Operation Staysafe and similar local operations involve police working with venues to plan and practice evacuation, invacuation and lockdown procedures before incidents occur.

Question 129: What should a door supervisor do if they find drugs on a customer during a search?

Keep the drugs as evidence in their pocket
Return the drugs and let them enter
Seize the drugs, place them in a sealed container, refuse entry, inform management, and call the police (Correct answer)
Confiscate the drugs and flush them down the toilet

Correct answer: Seize the drugs, place them in a sealed container, refuse entry, inform management, and call the police

The door supervisor should seize the drugs safely, place them in a sealed, tamper-evident container, refuse entry, inform the manager, record the incident, and call the police. The drugs must be handled carefully to preserve evidence.

Question 130: What is the recommended minimum distance to maintain from a suspicious vehicle?

50 metres
25 metres
10 metres
At least 100 metres (Correct answer)

Correct answer: At least 100 metres

Police guidance recommends at least 100 metres (or more for larger devices) as an initial safety cordon distance from a suspicious vehicle that may contain an explosive device.

Question 131: What must a door supervisor obtain before conducting a search of a customer?

The customer's informed consent (Correct answer)
Authorisation from the DPS in writing
Permission from the police
A written warrant

Correct answer: The customer's informed consent

Door supervisors have no statutory search powers; all searches must be based on the customer's free and informed consent, often given as a condition of entry to the venue.

Question 132: What colour are mandatory safety signs (such as 'Must wear PPE') under the Safety Signs and Signals Regulations 1996?

Red with white symbols
Green with white symbols
Yellow with black symbols
Blue with white symbols (Correct answer)

Correct answer: Blue with white symbols

Mandatory safety signs — those giving instructions that must be followed — are blue with white symbols or text under the Safety Signs and Signals Regulations 1996.

Question 133: What is 'crowded place' security and why is it relevant to door supervisors?

Relevant only to government buildings
Security restricted to airports and train stations
A police responsibility requiring no action from private security
Security measures designed to protect areas with high footfall from terrorist attack, directly relevant to venues with large audiences (Correct answer)

Correct answer: Security measures designed to protect areas with high footfall from terrorist attack, directly relevant to venues with large audiences

Licensed venues with large audiences are classified as crowded places and are recognised terrorist targets; door supervisors play a key role in access control, surveillance and emergency response.

Question 134: Which drug is associated with a 'date rape' risk in venues and is often colourless and odourless?

Amphetamine
Ketamine
GHB (gamma-hydroxybutyrate) (Correct answer)
Cannabis

Correct answer: GHB (gamma-hydroxybutyrate)

GHB is odourless, nearly tasteless and can cause rapid unconsciousness; it is associated with drink-spiking and sexual assault, making vigilance by door supervisors critical.

Question 135: What is the primary purpose of a risk assessment in the workplace?

To assign blame in the event of an accident
To prove that the employer has not been negligent
To identify hazards and evaluate the level of risk so that appropriate control measures can be implemented (Correct answer)
To satisfy insurance requirements only

Correct answer: To identify hazards and evaluate the level of risk so that appropriate control measures can be implemented

A risk assessment identifies hazards, evaluates the risk they pose, and determines what control measures are needed to reduce risk to an acceptable level.

Question 136: What is a 'Designated Premises Supervisor' (DPS)?

The local council's licensing officer
The person named on the premises licence who has day-to-day responsibility for the licensed premises (Correct answer)
A police officer assigned to the venue
Any member of door staff

Correct answer: The person named on the premises licence who has day-to-day responsibility for the licensed premises

The DPS is the individual named on the premises licence who holds a personal licence and has overall responsibility for the day-to-day running of the premises in relation to licensable activities.

Question 137: What is a 'drugs policy' for a licensed venue?

A policy for selling energy drinks
A documented set of procedures for preventing drug use, searching, seizure, storage, and police liaison (Correct answer)
A medical policy for prescribing medication
A policy encouraging drug use

Correct answer: A documented set of procedures for preventing drug use, searching, seizure, storage, and police liaison

A drugs policy sets out the venue's approach to preventing drug use, including search procedures, how seized drugs are handled and stored, staff training, police liaison, and signage. It is a key document for due diligence.

Question 138: What is the Psychoactive Substances Act 2016?

An Act legalising cannabis
An Act governing prescription medication
An Act making it an offence to produce, supply, or offer to supply any psychoactive substance intended for human consumption (Correct answer)
An Act regulating alcohol sales

Correct answer: An Act making it an offence to produce, supply, or offer to supply any psychoactive substance intended for human consumption

The Psychoactive Substances Act 2016 made it an offence to produce, supply, or offer to supply any psychoactive substance (with exemptions for alcohol, tobacco, caffeine, and medicines). It replaced the previous patchwork approach to 'legal highs'.

Question 139: How many Temporary Event Notices (TENs) can a single personal licence holder apply for per year?

25
15
10
50 (Correct answer)

Correct answer: 50

A personal licence holder may give up to 50 Temporary Event Notices per calendar year, whereas a person without a personal licence is limited to just 5.

Question 140: Which legislation makes it illegal to drive a vehicle while over the prescribed blood alcohol limit and is relevant to venues serving alcohol?

Licensing Act 2003
Alcohol etc. (Scotland) Act 2010
Transport Act 2000
Road Traffic Act 1988 (Correct answer)

Correct answer: Road Traffic Act 1988

The Road Traffic Act 1988 sets drink-drive limits; venues and door supervisors should be aware that allowing visibly drunk customers to drive could contribute to road traffic offences.

Question 141: What are the visible signs that a person may have taken MDMA (ecstasy)?

Pinpoint pupils and drowsiness
Pale skin and aggression
Dilated pupils, sweating, jaw clenching and elevated mood (Correct answer)
Slurred speech and stumbling

Correct answer: Dilated pupils, sweating, jaw clenching and elevated mood

MDMA stimulates the central nervous system, causing dilated pupils, profuse sweating, teeth clenching, elevated mood and hyperactivity.

Question 142: How often must fire exits be checked at a licensed venue?

Before every opening session (Correct answer)
Monthly by environmental health
Weekly by the fire brigade
Only during the annual fire risk assessment

Correct answer: Before every opening session

Fire exits must be checked before every opening to ensure they are unobstructed, unlocked and operational; blocked exits are a common cause of casualties in venue fires.

Question 143: What must happen to the DPS status of premises when the current DPS leaves their role?

The premises licence is automatically revoked
The premises can continue operating for up to 12 months without a DPS
A new DPS must be designated within 2 months or alcohol sales must cease (Correct answer)
The local authority takes over as temporary DPS

Correct answer: A new DPS must be designated within 2 months or alcohol sales must cease

If the DPS leaves, the premises must designate a new DPS promptly; the licence holder can continue operating briefly but cannot sell alcohol without a named DPS in place.

Question 144: Which characteristic distinguishes Class A drugs from other classes in terms of harm?

They are considered most harmful with the highest penalties for possession and supply (Correct answer)
They cause harm only through long-term use
They are exclusively injectable substances
They are only harmful to young people

Correct answer: They are considered most harmful with the highest penalties for possession and supply

Class A drugs are classified as most harmful; possession carries up to 7 years and supply up to life imprisonment, reflecting the severity of harm associated with these substances.

Question 145: What does 'SAMPLE' stand for in first aid casualty assessment?

Severity, Attention, Medical, Pain, Life signs, Events
Situation, Airway, Medical history, Pulse, Level of response, Emergency
Site, Assessment, Medical, Pain, Level of consciousness, Environment
Signs and symptoms, Allergies, Medications, Past history, Last oral intake, Events leading up (Correct answer)

Correct answer: Signs and symptoms, Allergies, Medications, Past history, Last oral intake, Events leading up

SAMPLE is a history-taking tool: Signs/Symptoms, Allergies, Medications, Past medical history, Last oral intake and Events leading to the situation — helping paramedics when they arrive.

Question 146: What is 'marauding terrorist attack' (MTA) and how should door supervisors respond?

A staged distraction followed by a robbery
An attack where terrorists move through a location targeting victims; supervisors should run, hide, tell and not engage attackers (Correct answer)
A cyber attack on venue communications
An attack using a vehicle as a weapon

Correct answer: An attack where terrorists move through a location targeting victims; supervisors should run, hide, tell and not engage attackers

In an MTA, attackers move through a venue or area targeting victims; the response is Run Hide Tell — escape if possible, shelter if not, and alert police immediately without confronting attackers.

Question 147: Which of the following injuries sustained at work must be reported to the HSE under RIDDOR?

A minor bruise from bumping into a door frame
Muscle soreness following a particularly busy shift
A fracture to the arm sustained while working (Correct answer)
A cut requiring only a plaster from the first aid kit

Correct answer: A fracture to the arm sustained while working

A fracture to the arm is a 'specified injury' under RIDDOR and must be reported to the HSE by the employer.

Question 148: Under the Misuse of Drugs Act 1971, which drug is classified as Class B?

Ecstasy (MDMA)
Heroin
Cannabis (Correct answer)
Cocaine

Correct answer: Cannabis

Cannabis is classified as a Class B drug under the Misuse of Drugs Act 1971; Class A includes heroin, cocaine and MDMA which carry heavier penalties.

Question 149: What is 'active listening' in a communication context?

Waiting for your turn to speak
Giving full attention, using non-verbal cues and reflecting back what you have heard to show understanding (Correct answer)
Only listening when directly addressed
Listening while completing other tasks

Correct answer: Giving full attention, using non-verbal cues and reflecting back what you have heard to show understanding

Active listening involves full attention, appropriate eye contact, nodding and paraphrasing back what was said; it builds rapport and ensures accurate understanding of the message received.

Question 150: What is a 'premises licence' under the Licensing Act 2003?

A licence authorising the use of specific premises for licensable activities (Correct answer)
A licence that allows a person to sell alcohol anywhere
A licence issued to individual door supervisors
A building safety certificate

Correct answer: A licence authorising the use of specific premises for licensable activities

A premises licence authorises specific premises to carry out licensable activities such as the sale of alcohol, regulated entertainment, and the provision of late night refreshment.

Question 151: What is the 'Heimlich manoeuvre' used for?

Treating a suspected spinal injury
Resuscitating a cardiac arrest patient
Managing an epileptic seizure
Relieving a severe choking episode in a conscious adult (Correct answer)

Correct answer: Relieving a severe choking episode in a conscious adult

The Heimlich manoeuvre (abdominal thrusts) is used to dislodge a foreign body blocking the airway in a conscious adult who is choking and cannot cough it out themselves.

Question 152: What is the purpose of a 'pat-down' search?

To check for stolen property
To identify intoxicated customers
To detect concealed weapons or prohibited items by feeling over clothing (Correct answer)
To verify customer identity

Correct answer: To detect concealed weapons or prohibited items by feeling over clothing

A pat-down or rub-down search involves systematically feeling over a person's clothing to detect the presence of weapons, drugs or other prohibited items.

Question 153: What is a 'dynamic risk assessment' in the context of emergency procedures?

A continuous, real-time assessment of risks and conditions during an evolving emergency situation (Correct answer)
A risk assessment completed annually
A written document filed with the council
An insurance requirement

Correct answer: A continuous, real-time assessment of risks and conditions during an evolving emergency situation

A dynamic risk assessment is a continuous, real-time evaluation of risks during a developing situation. It involves constantly reassessing threats, conditions, and the safety of actions as the situation changes.

Question 154: Under PACE 1984, how long can police initially detain a suspect without charge?

24 hours (Correct answer)
12 hours
6 hours
48 hours

Correct answer: 24 hours

PACE 1984 allows police to detain a suspect for up to 24 hours initially before charge; this can be extended in serious cases by a superintendent.

Question 155: Which physical signs might indicate a person has consumed cocaine?

Slow movement and confusion
Extreme confidence, rapid speech, dilated pupils and nosebleeds (Correct answer)
Increased appetite and drowsiness
Pinpoint pupils and sedation

Correct answer: Extreme confidence, rapid speech, dilated pupils and nosebleeds

Cocaine is a stimulant producing confidence, rapid speech, dilated pupils; heavy use can cause nosebleeds due to damage to nasal membranes from snorting.

Question 156: Under the Misuse of Drugs Act 1971, drugs are classified into which categories?

Class A, Class B, and Class C (Correct answer)
Levels 1, 2, and 3
High, Medium, and Low
Red, Amber, and Green

Correct answer: Class A, Class B, and Class C

The Misuse of Drugs Act 1971 classifies controlled substances into Class A (most harmful, e.g., heroin, cocaine, ecstasy), Class B (e.g., cannabis, amphetamines), and Class C (e.g., anabolic steroids, GHB).

Question 157: Which Act gives courts the power to issue a closure order on premises causing nuisance?

Anti-social Behaviour, Crime and Policing Act 2014 (Correct answer)
Public Order Act 1986
Licensing Act 2003
Criminal Justice Act 1988

Correct answer: Anti-social Behaviour, Crime and Policing Act 2014

The Anti-social Behaviour, Crime and Policing Act 2014 gives police and councils powers to apply for closure orders on premises associated with disorder or nuisance.

Question 158: What is the purpose of a 'licence summary' being displayed at the premises entrance?

To advertise the venue's opening hours
To inform the public and police of the licence conditions at a glance (Correct answer)
To satisfy the data protection requirements
To act as proof of insurance

Correct answer: To inform the public and police of the licence conditions at a glance

The displayed licence summary provides transparency, allows police and responsible authorities to quickly verify conditions are being met and informs customers of the venue's authorised activities.

Question 159: Which organisation should door supervisors contact if they have counter-terrorism concerns?

The local council security team
Their SIA regional officer
Police via 999 (emergency) or the confidential Anti-Terrorist Hotline 0800 789 321 (Correct answer)
MI5 directly via their website

Correct answer: Police via 999 (emergency) or the confidential Anti-Terrorist Hotline 0800 789 321

In an emergency, door supervisors should call 999; non-emergency counter-terrorism concerns can be reported confidentially to the Anti-Terrorist Hotline at 0800 789 321.

Question 160: What is the 'fight or flight' response and how is it relevant to conflict management?

A door supervisor's duty to either fight or retreat
A training drill for emergency situations
A legal defence for using force
A physiological stress response that increases aggression or avoidance; understanding it helps predict and manage behaviour (Correct answer)

Correct answer: A physiological stress response that increases aggression or avoidance; understanding it helps predict and manage behaviour

The fight or flight response is triggered by perceived threat and causes heightened arousal; understanding this helps door supervisors anticipate aggressive behaviour and use de-escalation appropriately.

Question 161: What does 'de-escalation' mean in conflict management?

Reducing the intensity of a conflict through communication techniques (Correct answer)
Using a staircase to move people
Calling for police backup immediately
Escalating force to match the aggressor

Correct answer: Reducing the intensity of a conflict through communication techniques

De-escalation involves using verbal and non-verbal communication techniques to calm a situation, reduce tension, and prevent a conflict from becoming physical or more serious.

Question 162: A customer is bleeding heavily from a wound. What is the correct first aid response?

Remove any embedded objects before pressing
Clean the wound with water before applying pressure
Apply a tourniquet above the wound immediately
Apply direct firm pressure to the wound using a clean cloth and call 999 (Correct answer)

Correct answer: Apply direct firm pressure to the wound using a clean cloth and call 999

Direct firm pressure is the first-line treatment for heavy bleeding; embedded objects should not be removed as they may be stemming blood flow; if bleeding is life-threatening, 999 must be called.

Question 163: What risks are associated with restraining an intoxicated person?

Only the risk of them falling asleep
No additional risks — intoxicated people are easier to restrain
The main risk is damage to their clothing
Increased risk of positional asphyxia, vomiting and choking, unpredictable behaviour, and reduced pain response (Correct answer)

Correct answer: Increased risk of positional asphyxia, vomiting and choking, unpredictable behaviour, and reduced pain response

Intoxicated individuals face heightened risks during restraint: alcohol suppresses breathing reflexes (positional asphyxia risk), they may vomit and choke, their behaviour is unpredictable, and reduced pain response means they may not show warning signs.

Question 164: What is an 'escorting hold' used for in door supervision?

A technique for carrying heavy equipment
A controlled technique to guide a non-compliant person from the premises using minimal force (Correct answer)
A greeting handshake with VIP customers
Helping elderly customers to their seats

Correct answer: A controlled technique to guide a non-compliant person from the premises using minimal force

An escorting hold is a controlled restraint technique used to guide someone out of the premises when they refuse to leave voluntarily. It uses the minimum force necessary to move them safely.

Question 165: What is the 'lockdown procedure' in the event of an active threat inside a venue?

Evacuating all staff immediately
Releasing all customers into the street
Securing all entry and exit points to prevent the threat from moving and protect those sheltering inside (Correct answer)
Turning off all lights and hiding in offices

Correct answer: Securing all entry and exit points to prevent the threat from moving and protect those sheltering inside

A lockdown involves securing doors, keeping people away from windows and preventing entry or exit; it is used when an evacuation would expose people to greater risk from an ongoing attack.

Question 166: A venue's premises licence is being reviewed following a serious incident. Who can call for a review?

Only the police
Only the licence holder
Only the local council chief executive
Police, environmental health, other responsible authorities or any interested party (Correct answer)

Correct answer: Police, environmental health, other responsible authorities or any interested party

A licence review can be requested by any responsible authority (such as police) or by interested parties such as local residents, with the licensing authority deciding the outcome.

Question 167: It is an offence to serve alcohol to a person who is drunk. Under which Act is this provision?

The Health and Safety at Work Act 1974
The Equality Act 2010
The Misuse of Drugs Act 1971
The Licensing Act 2003 (Correct answer)

Correct answer: The Licensing Act 2003

Section 141 of the Licensing Act 2003 makes it an offence to knowingly sell or attempt to sell alcohol to a person who is drunk on relevant premises.

Question 168: Why is it important for door supervisors to know the location of all emergency exits?

To prevent customers using them during normal hours
To direct evacuees efficiently, avoid bottlenecks, and ensure all exits are utilised during an emergency (Correct answer)
To use them for smoke breaks
To lock them at closing time

Correct answer: To direct evacuees efficiently, avoid bottlenecks, and ensure all exits are utilised during an emergency

Knowing all exit locations allows door supervisors to direct people efficiently during evacuations, distribute the flow of people across multiple exits to prevent dangerous bottlenecks, and use the safest routes.

Question 169: A customer appears extremely sedated with pinpoint pupils. Which substance might this indicate?

Amphetamines
Cannabis
Opiates such as heroin (Correct answer)
Cocaine

Correct answer: Opiates such as heroin

Pinpoint pupils (miosis) and heavy sedation are classic signs of opiate intoxication; this is a medical emergency requiring immediate first aid response.

Question 170: What is 'positional asphyxia' and why must door supervisors be aware of it?

A technique for restraining aggressive individuals
A type of martial arts hold
A condition where a person's body position prevents them from breathing adequately, which can be fatal (Correct answer)
A breathing exercise for stress relief

Correct answer: A condition where a person's body position prevents them from breathing adequately, which can be fatal

Positional asphyxia occurs when a person's body position restricts their ability to breathe. Restraining someone face-down, applying pressure to the chest or back, or restricting the diaphragm can be fatal.

Question 171: Under UK law, when is a door supervisor legally justified in using physical intervention?

Whenever a customer is rude
When the customer refuses to buy a drink
Whenever the venue manager instructs them to
When it is necessary to prevent crime, in self-defence, or to prevent injury, and all other options have been exhausted (Correct answer)

Correct answer: When it is necessary to prevent crime, in self-defence, or to prevent injury, and all other options have been exhausted

Physical intervention is only justified when necessary to prevent crime (Criminal Law Act 1967 S.3), in self-defence or defence of others (common law), or to prevent injury, and only when de-escalation has failed.

Question 172: A person is having an epileptic seizure. What should a door supervisor do?

Splash water on their face to bring them round
Hold the person down to prevent self-harm
Place something in their mouth to prevent biting
Protect the person from injury, time the seizure, do not restrain and call 999 if the seizure lasts more than 5 minutes (Correct answer)

Correct answer: Protect the person from injury, time the seizure, do not restrain and call 999 if the seizure lasts more than 5 minutes

During a seizure, clear the area of hazards, cushion the head, do not restrain and time the episode; call 999 if it lasts more than 5 minutes, the person is injured or does not regain consciousness.

Level 2 Award for Door Supervisors in the Private Security Industry

The SIA Door Supervisor qualification tests knowledge across private security principles, door supervisor responsibilities, conflict management, and physical intervention skills required to obtain an SIA Door Supervisor licence in the UK.

172

Questions

260 min

Time Limit

70%

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