SIA Door Supervisor Practice Test
SIA Customer Service and Public Relations 3
What are the key signs that a customer may be experiencing a mental health crisis?
Select your answer
A
They are wearing unusual clothing
B
Extreme agitation or distress, confusion, disorientation, talking to themselves, expressing thoughts of self-harm, withdrawn and unresponsive behaviour, or sudden changes in behaviour
C
They are sitting alone at the bar
D
They have asked for the Wi-Fi password multiple times
Hint
