SHRM-CP Employee & Labor Relations 2

Question 1

Which of the following best describes a collective bargaining agreement (CBA)?

Accepted Answer

A legally binding contract between an employer and a labor union

Answer

A company handbook distributed to all new hires

Answer

A government mandate establishing minimum wage requirements

Answer

An informal understanding between managers and employees

Question 2

Under the Taft-Hartley Act (1947), which of the following union activities is prohibited?

Accepted Answer

Unions engaging in secondary boycotts

Answer

Employees forming a new union

Answer

Employers offering merit-based pay increases

Answer

Employees striking over unsafe working conditions

Question 3

What is the primary role of the National Labor Relations Board (NLRB)?

Accepted Answer

Overseeing union representation elections and investigating unfair labor practice charges

Answer

Setting federal minimum wage and overtime standards

Answer

Administering workplace safety and health regulations

Answer

Establishing mandatory employee benefit requirements

Question 4

Which conflict resolution method involves a neutral third party who makes a binding decision?

Accepted Answer

Arbitration

Answer

Mediation

Answer

Negotiation

Answer

Conciliation

Question 5

What is 'interest-based bargaining' in labor relations?

Accepted Answer

A collaborative approach focusing on underlying needs and interests rather than fixed positions

Answer

A negotiation approach focused exclusively on wage and salary increases

Answer

A legal requirement for union negotiations under the NLRA

Answer

A method where each party lists demands and the parties split the difference

Question 6

An employee files a grievance claiming a supervisor treated them unfairly. The HR investigation reveals the supervisor did violate company policy. What should HR do?

Accepted Answer

Conduct a thorough, documented investigation and take appropriate corrective action

Answer

Support the supervisor's decision to maintain management authority

Answer

Dismiss the grievance to avoid setting a precedent for future claims

Answer

Allow the employee and supervisor to resolve the matter privately without HR involvement

Question 7

What is a 'no-strike clause' in a collective bargaining agreement?

Accepted Answer

An agreement by the union not to strike for the duration of the contract term

Answer

A provision prohibiting management from locking out workers during contract negotiations

Answer

A federal government requirement during declared national emergencies

Answer

A clause limiting the amount of strike pay the union can distribute to members