ServSafe Alcohol Test - Primary and Advanced (4)

Question 1

In a dram shop case, who can be sued?

Accepted Answer

The business, business owner, and employees

Answer

The employees of the business

Answer

The business

Answer

The business owner

Question 2

Which of these is not a reliable indicator of intoxication?

Accepted Answer

increased good humor

Answer

slowed time of reaction

Answer

difficulty with motor control

Answer

lack of judgment

Question 3

At the door, Jerry is verifying IDs. Which of these would be a red flag for a fake ID?

Accepted Answer

The back of the ID is blank.

Answer

There is a “ghost photo” in addition to the main photo.

Answer

The back of the ID has a bar code.

Answer

An image appears when the ID is held at an angle.

Question 4

A visibly pregnant guest requests an alcoholic beverage. You have to ____.

Accepted Answer

serve her what she ordered

Answer

serve her, but make the drink virgin

Answer

refuse her service and call the police

Answer

refuse her service and call a manager

Question 5

Which of these qualifies as "one drink"?

Accepted Answer

5 ounces of wine (12% alcohol)

Answer

6 ounces of wine (12% alcohol)

Answer

1.5 ounces 100 proof liquor

Answer

16 ounces of beer

Question 6

Which of the following statements about purchasing alcohol is correct?

Accepted Answer

The legal age to purchase is the same in every state.

Answer

An establishment must accept a photo ID in any condition.

Answer

The legal age to purchase is between 18 and 21, depending on the state.

Answer

A friend of a person can verify his age for ID purposes.

Question 7

You're not sure if a guest's identification is valid. What's the most effective approach to double-check?

Accepted Answer

ask the guest to tell you his or her address

Answer

ask the guest to tell you his or her donor registration status

Answer

ask the guest to tell you his or her eye color

Answer

ask the guest to state his or her last name

Question 8

You've chosen to stop serving a guest who has become drunk.
Which of the following statements best expresses this?

Accepted Answer

“I’m sorry, but I can no longer serve you alcohol tonight.”

Answer

“I’m sorry, but you’ve had way too much to drink and I can no longer serve you."

Answer

“I’m sorry, I have to stop serving you. You’ve drunk way too much tonight and could be a
danger to yourself or others."

Answer

"After this next drink I can no longer serve you, sorry."

Question 9

In order to purchase alcohol in all 50 states, what age must a person be?

Accepted Answer

21 years old

Answer

20 years old

Answer

18 years old

Answer

19 years old

Question 10

What should you do if a customer enters your establishment while intoxicated?

Accepted Answer

Make sure he gets home safely.

Answer

Serve the guest no more than 1 alcoholic drink.

Answer

Use physical force to stop him from entering.

Answer

Take his car keys.