ServSafe Alcohol Primary and ServSafe Alcohol Advanced Practice Test

Question 1

Which of the following is true about the purchase of alcohol?

Accepted Answer

The legal age to purchase is the same in every state.

Answer

The legal age to purchase is between 18 and 21, depending on the state.

Answer

An establishment must accept a photo ID in any condition.

Answer

A friend of a person can verify his age for ID purposes.

Question 2

Which of the following is not considered a reliable sign of intoxication?

Accepted Answer

increased good humor

Answer

lack of judgment

Answer

slowed time of reaction

Answer

difficulty with motor control

Question 3

Which of the following is least likely to be an acceptable form of identification?

Accepted Answer

birth certificiate

Answer

state ID

Answer

passport

Answer

driver’s license

Question 4

Today is April 14, 2014. Which guest could you legally serve alcohol to?

Accepted Answer

someone born February 14, 1993

Answer

someone born February 14, 1994

Answer

someone born April 15, 1993

Answer

someone born April 14, 1994

Question 5

You are unsure if a guest’s ID is valid. Of the following, what is the BEST way to double check?

Accepted Answer

Ask the guest to tell you their address.

Answer

Ask the guest to tell you their donor registration status.

Answer

Ask the guest to state their last name.

Answer

Ask the guest to tell you their eye color.

Question 6

Carl is checking IDs at the door. Which of the following would alert him to a counterfeit ID?

Accepted Answer

The back of the ID is blank.

Answer

An image appears when the ID is held at an angle.

Answer

There is a “ghost photo” in addition to the main photo.

Answer

The back of the ID has a bar code.

Question 7

A fight has broken out. What is the first thing you should do?

Accepted Answer

Call the police.

Answer

Try and stop the fight.

Answer

Call a manager.

Answer

Remove guests from the surrounding area.

Question 8

A guest is visibly pregnant and asks for an alcoholic beverage. You must ____.

Accepted Answer

serve her what she ordered

Answer

refuse her service and call the police

Answer

refuse her service and call a manager

Answer

serve her, but make the drink virgin

Question 9

Which of the following would be considered one drink?

Accepted Answer

5 ounces of wine (12% alcohol)

Answer

1.5 ounces 100 proof liquor

Answer

6 ounces of wine (12% alcohol)

Answer

16 ounces of beer

Question 10

A guest has become intoxicated and you have decided you should no longer serve him or her. Which statement would be the best way to convey this?

Accepted Answer

“I’m sorry, but I can no longer serve you alcohol tonight.”

Answer

“I’m sorry, but you’ve had way to much to drink and I can no longer serve you.”

Answer

“I’m sorry, I have to stop serving you. You’ve drunk way too much tonight and could be a danger to yourself or others.”

Answer

“After this next drink I can no longer serve you, sorry.”