Equality and Diversity Flashcards
6 cards from real SIA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Equality and Diversity flashcards as text
A door supervisor notices a colleague refusing entry to a patron because of their race. What should they do first?
Answer: Report the incident to their supervisor or venue management immediately
Discrimination must be reported through proper channels immediately. The door supervisor should report to their supervisor or venue management so appropriate action can be taken. Ignoring it could make them complicit, and public confrontation could escalate the situation.
What is the legal definition of a 'reasonable adjustment' under the Equality Act 2010?
Answer: A change that removes or reduces a disadvantage faced by a disabled person, where it is practical and proportionate to do so
A reasonable adjustment is a change that removes or reduces a substantial disadvantage faced by a disabled person. 'Reasonable' considers factors like effectiveness, practicality, cost, and the size of the organisation. It is not limited to physical changes and has no fixed cost threshold.
A patron in a wheelchair wishes to enter a venue but the main entrance has steps. What is the venue's legal obligation?
Answer: They must make reasonable adjustments to allow access, such as providing a ramp or an alternative accessible entrance
Under the Equality Act 2010, service providers have a duty to make reasonable adjustments for disabled people. This could include providing a portable ramp, using an alternative entrance, or offering assistance. The age of the building does not remove this obligation.
What is unconscious bias?
Answer: Automatic assumptions or attitudes towards groups of people that a person is unaware they hold
Unconscious bias refers to attitudes or stereotypes that affect our decisions and actions without us being aware of them. Door supervisors must recognise their own unconscious biases to ensure they treat all patrons fairly and do not discriminate inadvertently.
Which of the following scenarios would most likely constitute lawful refusal of entry by a door supervisor?
Answer: Refusing entry to someone who is heavily intoxicated and behaving aggressively
Refusing entry to someone who is heavily intoxicated and aggressive is lawful because it is based on behaviour and licensing obligations, not a protected characteristic. The Licensing Act 2003 prohibits serving alcohol to intoxicated persons, giving the door supervisor legal grounds for refusal.
Under the Equality Act 2010, harassment is defined as unwanted conduct related to a protected characteristic that has the purpose or effect of doing what?
Answer: Violating the person's dignity or creating an intimidating, hostile, degrading, humiliating, or offensive environment
The Equality Act 2010 defines harassment as unwanted conduct related to a protected characteristic that has the purpose or effect of violating a person's dignity, or creating an intimidating, hostile, degrading, humiliating, or offensive environment for that person.