Salesforce Sales Cloud Consultant Flashcards
6 cards from real Salesforce Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Salesforce Sales Cloud Consultant flashcards as text
Which Salesforce feature lets reps receive real-time notifications when prospects open their emails?
Answer: Salesforce Inbox
Salesforce Inbox provides read receipts and engagement tracking so reps know when recipients open emails or click links.
What is the 'Big Deal Alert' feature in Salesforce Sales Cloud?
Answer: An automated email notification when an opportunity exceeds a threshold amount
Big Deal Alerts are configured email notifications automatically sent to designated users when an opportunity amount exceeds a specified value.
What does 'Account Hierarchy' in Salesforce help sales teams understand?
Answer: Parent-child relationships between related company accounts
Account Hierarchy visualizes parent-child account relationships so reps can understand enterprise structures and coordinate across subsidiaries.
Which Salesforce Sales Cloud feature generates a branded PDF document from opportunity product data?
Answer: Quote
Salesforce Quotes pull opportunity product line items into a formatted PDF template that can be sent to prospects for approval.
What is the purpose of the 'Campaign Influence' feature in Salesforce?
Answer: Tracks how marketing campaigns contribute to won opportunities
Campaign Influence attributes revenue credit to marketing campaigns that touched contacts associated with closed-won opportunities.
Which Salesforce object stores individual items sold to customers after an opportunity is closed?
Answer: Asset
Assets represent products or services that a customer has purchased and are used to track installed base and service history.