Salesforce Administrator Flashcards
6 cards from real Salesforce Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Salesforce Administrator flashcards as text
Which Salesforce feature is used to group records and apply default values for fields on related lists?
Answer: Page Layouts
Page Layouts control which fields, related lists, and buttons appear on a record detail page.
What is a Salesforce Role used for?
Answer: Defining data access via role hierarchy
Roles determine record visibility by placing users in a hierarchy where managers can see subordinates' records.
Which report format in Salesforce allows you to group records by a field and show subtotals?
Answer: Summary
Summary reports group rows by a field and display subtotals for numeric fields within each group.
What is the function of a Salesforce Queue?
Answer: Routes records to a group of users for handling
Queues allow records like cases or leads to be assigned to a group so any member can pick them up.
Which Salesforce tool lets admins see a visual map of the automation on an object?
Answer: Process Builder Canvas
Process Builder uses a visual canvas to show each automated process node and action for an object.
What is the default Organization-Wide Default (OWD) for most standard objects in a new Salesforce org?
Answer: Private
Most standard objects default to Private OWD, meaning users can only see records they own or are granted access to.