Professional Standards and Ethics Flashcards
6 cards from real SAIWA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Professional Standards and Ethics flashcards as text
A security agent observes a colleague accepting a bribe from a patron. What is the most appropriate action?
Answer: Report the incident to their supervisor and the licensing authority
Corrupt conduct must be reported through proper channels including supervisors and the licensing authority.
Which principle requires a security agent to treat all members of the public equally regardless of their background?
Answer: Impartiality and non-discrimination
Impartiality and non-discrimination requires treating all people fairly without bias based on protected characteristics.
What does duty of care mean for a security agent in Western Australia?
Answer: A legal obligation to take reasonable steps to prevent foreseeable harm to others
Duty of care requires taking reasonable steps to prevent foreseeable harm to people within the agent's area of responsibility.
A security agent is offered a gift by a regular client after an event. What is the most ethical response?
Answer: Politely decline and explain company policy on gifts
Professional ethics require declining gifts that could create a conflict of interest or perception of favouritism.
Which of the following best describes confidentiality as a professional standard for security agents?
Answer: Protecting sensitive information obtained during security duties from unauthorised disclosure
Confidentiality requires protecting all sensitive information from unauthorised access or disclosure.
What is the primary purpose of a security agent's code of conduct?
Answer: To establish minimum standards of professional behaviour and ethical practice
A code of conduct sets out minimum standards of behaviour, ethics, and professional practice.