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RCS Business Ethics and Legal Compliance Flashcards

6 cards from real RCS practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 6 RCS Business Ethics and Legal Compliance flashcards as text
  1. Which federal law requires residential cleaning businesses to verify employment eligibility for all new hires using Form I-9?

    Answer: Immigration Reform and Control Act (IRCA)

    The Immigration Reform and Control Act (IRCA) mandates that employers complete Form I-9 to verify the identity and employment authorization of every new employee.

  2. A residential cleaning specialist discovers a client's valuables appear disturbed after a cleaning visit. What is the MOST ethical immediate action?

    Answer: Notify the supervisor or business owner immediately and document the situation

    Immediately notifying management and documenting the situation demonstrates ethical responsibility and protects both the client and the business.

  3. Which type of business insurance is MOST essential for a residential cleaning company to protect against accidental damage caused by employees while working in a client's home?

    Answer: General liability insurance

    General liability insurance covers third-party property damage and bodily injury claims, making it the most critical coverage for cleaning businesses operating in clients' homes.

  4. Under the Fair Labor Standards Act (FLSA), what is the minimum overtime pay rate for non-exempt cleaning employees who work more than 40 hours in a workweek?

    Answer: 1.5 times the regular rate of pay

    The FLSA requires that non-exempt employees receive overtime pay at no less than one and one-half times their regular rate for hours worked over 40 in a workweek.

  5. What does a non-disclosure agreement (NDA) primarily protect when used by a residential cleaning business?

    Answer: Confidential client information, business processes, and proprietary methods

    NDAs in the cleaning industry protect sensitive client information such as home access codes, schedules, and proprietary cleaning protocols from being disclosed to competitors or third parties.

  6. A cleaning company operating as an LLC provides which PRIMARY legal benefit to its owner?

    Answer: Personal assets are protected from business liabilities and lawsuits

    An LLC (Limited Liability Company) structure separates personal assets from business debts and legal claims, shielding the owner's personal property if the business is sued.