RCS RCS Business Ethics and Legal Compliance

Question 1

Which federal law requires residential cleaning businesses to verify employment eligibility for all new hires using Form I-9?

Accepted Answer

Immigration Reform and Control Act (IRCA)

Answer

Fair Labor Standards Act (FLSA)

Answer

Occupational Safety and Health Act (OSHA)

Answer

Americans with Disabilities Act (ADA)

Question 2

A residential cleaning specialist discovers a client's valuables appear disturbed after a cleaning visit. What is the MOST ethical immediate action?

Accepted Answer

Notify the supervisor or business owner immediately and document the situation

Answer

Wait to see if the client reports anything missing

Answer

Assume another employee is responsible and say nothing

Answer

Leave the premises without reporting the incident

Question 3

Which type of business insurance is MOST essential for a residential cleaning company to protect against accidental damage caused by employees while working in a client's home?

Accepted Answer

General liability insurance

Answer

Workers' compensation insurance

Answer

Commercial auto insurance

Answer

Business interruption insurance

Question 4

Under the Fair Labor Standards Act (FLSA), what is the minimum overtime pay rate for non-exempt cleaning employees who work more than 40 hours in a workweek?

Accepted Answer

1.5 times the regular rate of pay

Answer

2 times the regular rate of pay

Answer

1.25 times the regular rate of pay

Answer

Double time plus a half

Question 5

What does a non-disclosure agreement (NDA) primarily protect when used by a residential cleaning business?

Accepted Answer

Confidential client information, business processes, and proprietary methods

Answer

Employee wages and benefits

Answer

Equipment ownership rights

Answer

Tax filing procedures

Question 6

A cleaning company operating as an LLC provides which PRIMARY legal benefit to its owner?

Accepted Answer

Personal assets are protected from business liabilities and lawsuits

Answer

The business pays no federal income taxes

Answer

Employees receive automatic benefits coverage

Answer

The company is exempt from state licensing requirements