Practice Test Geeks(PSD) Certified Public Safety Dispatcher Practice Test
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Computer-Aided Dispatch (CAD) Systems Operations Flashcards

7 cards from real PSD practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Computer-Aided Dispatch (CAD) Systems Operations flashcards as text

  1. When a CAD system displays a 'duplicate incident' alert, what should the dispatcher do first?

    Answer: Compare both incidents to verify they reference the same event before merging

    Before merging or closing incidents, dispatchers must verify both reports refer to the same event to avoid missing separate emergencies at similar locations.

  2. Which CAD feature allows a dispatcher to see all units currently assigned to a specific geographic beat or zone?

    Answer: Unit status board filtered by zone

    The unit status board can be filtered by beat or zone to display all assigned resources within a specific geographic area.

  3. A caller reports a gas leak. The CAD system auto-populates a hazmat response recommendation. What additional step should the dispatcher take?

    Answer: Verify the recommendation aligns with local protocol and confirm hazmat resources are available

    Dispatchers must always verify CAD recommendations against local protocol and confirm resource availability before dispatching.

  4. What does the CAD term 'premise history' refer to?

    Answer: A record of previous incidents associated with a specific address

    Premise history is a CAD database record of prior incidents at a specific address, helping dispatchers anticipate hazards or recurring issues.

  5. In CAD, what is the purpose of a 'time-stamp' on each incident entry?

    Answer: To create an accurate chronological record for documentation and legal purposes

    Time-stamps on CAD entries create an accurate chronological record critical for after-action review, legal proceedings, and quality assurance.

  6. A field unit updates its status to 'out of service — mechanical' via CAD. What should the dispatcher do?

    Answer: Remove the unit from active deployment and notify the appropriate supervisor

    An out-of-service unit must be removed from active deployment and the supervisor notified so appropriate coverage adjustments can be made.

  7. Which of the following best describes 'CAD interoperability' in a multi-agency response?

    Answer: The ability of different agencies' CAD systems to share incident and unit data seamlessly

    CAD interoperability enables different agencies' systems to exchange incident, unit, and resource data in real time during multi-agency responses.