Professional Scrum Master Professional Scrum Master Coaching and Facilitation Questions and Answers 2

Question 1

A Scrum Master notices that the Development Team consistently defers all decisions to the Product Owner during Sprint Planning. What is the BEST coaching approach?

Accepted Answer

Help the team recognize their accountability for selecting Sprint Backlog items and encourage self-management

Answer

Tell the Product Owner to stop making technical decisions

Answer

Escalate the issue to management so they can intervene

Answer

Assign decision-making responsibilities to individual team members

Question 2

During a Sprint Retrospective, two team members dominate the conversation while others remain silent. Which facilitation technique should the Scrum Master use?

Accepted Answer

Use silent brainstorming with sticky notes before open discussion

Answer

Ask the dominant members to leave the room temporarily

Answer

Cancel the Retrospective and reschedule when everyone is willing to participate

Answer

Only allow the quiet members to speak for the remainder of the meeting

Question 3

A stakeholder frequently interrupts the Development Team during the Sprint to request urgent changes. How should the Scrum Master coach the Product Owner in this situation?

Accepted Answer

Coach the Product Owner on managing stakeholder expectations and using the Product Backlog for transparency

Answer

Tell the stakeholder they are not allowed to talk to the Development Team

Answer

Add the stakeholder requests directly to the current Sprint Backlog

Answer

Ignore the situation since stakeholder management is not the Scrum Master responsibility

Question 4

A newly formed Scrum Team struggles with estimating work and frequently fails to meet Sprint Goals. What coaching stance should the Scrum Master take?

Accepted Answer

Facilitate discussions about past Sprints to help the team empirically improve their forecasting over time

Answer

Estimate the work for the team based on historical data from other teams

Answer

Remove Sprint Goals until the team becomes more experienced

Answer

Extend the Sprint length to give the team more buffer time

Question 5

The Scrum Master is facilitating a conflict resolution session between two team members who disagree on a technical approach. What is the MOST appropriate action?

Accepted Answer

Help both parties articulate their perspectives and guide them toward finding a solution themselves

Answer

Make the final technical decision to resolve the conflict quickly

Answer

Separate the team members and assign them to different parts of the Sprint Backlog

Answer

Report the conflict to HR for formal mediation

Question 6

An organization is adopting Scrum and managers want to assign tasks to individual team members during Sprint Planning. How should the Scrum Master address this?

Accepted Answer

Coach the managers on self-managing teams and explain that Developers choose their own work during Sprint Planning

Answer

Allow managers to assign tasks since they have more experience

Answer

Create a compromise where managers assign half the tasks and the team picks the rest

Answer

Remove the managers from all Scrum events permanently

A Scrum Master notices that the Development Team consistently defers all decisions to the Product Owner during Sprint Planning.What is the BEST coaching approach?

A Scrum Master notices that the Development Team consistently defers all decisions to the Product Owner during Sprint Planning.
What is the BEST coaching approach?