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Filing & Record Keeping Flashcards

7 cards from real Postal Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Filing & Record Keeping flashcards as text
  1. In subject filing, mail about 'Equipment Repair' and 'Equipment Purchase' would be grouped under which main heading?

    Answer: Equipment

    Subject filing groups related records under a common main heading, here 'Equipment'.

  2. A company name is 'A-1 Movers'. How is the 'A-1' portion typically indexed?

    Answer: As if spelled out, treating the number after letters

    In standard indexing, the letter unit 'A' is used first, with numeric units considered in order.

  3. Why are tickler files (follow-up reminder files) maintained?

    Answer: To remind staff of future action dates

    A tickler file organizes items by future date to remind staff when action is due.

  4. When two file folders are too full, the correct action is to:

    Answer: Split the contents into additional folders

    Overfilled folders should be subdivided into additional folders to keep records accessible.

  5. A cross-reference sheet is used when a record:

    Answer: Could logically be filed under more than one name

    Cross-references point to a record that could reasonably be searched under multiple headings.

  6. Records for 'St. Louis Office' and 'Saint Paul Office' — how is 'St.' indexed?

    Answer: As if spelled 'Saint'

    Abbreviations like 'St.' are indexed as if fully spelled out, here 'Saint'.

  7. What is the main advantage of color-coding file folders?

    Answer: Faster retrieval and easier spotting of misfiles

    Color-coding speeds retrieval and makes misfiled folders stand out visually.