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Stakeholder Engagement Flashcards

7 cards from real PMP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Stakeholder Engagement flashcards as text

  1. A project sponsor wants to reduce the frequency of status reports to save time. A key stakeholder, however, requires weekly updates per their engagement plan. What should the PM do?

    Answer: Maintain the stakeholder's agreed-upon communication frequency

    The Stakeholder Engagement Plan documents agreed-upon communication needs; the PM must honor commitments to key stakeholders even if the sponsor prefers less reporting.

  2. Which tool or technique used in Monitor Stakeholder Engagement helps the PM assess whether engagement strategies are effective?

    Answer: Data Analysis

    Data analysis techniques such as alternatives analysis and root cause analysis are used in Monitor Stakeholder Engagement to evaluate engagement effectiveness.

  3. A newly identified stakeholder is categorized as 'Unaware.' What engagement level should the PM typically aim to move them toward?

    Answer: Supportive

    The PM should aim to move unaware stakeholders toward 'Supportive' so they understand the project and can contribute positively.

  4. During a project review, the PM finds that the current engagement level of an influential stakeholder is 'Resistant' but the desired level is 'Supportive.' What tool visually captures this gap?

    Answer: Stakeholder Engagement Assessment Matrix

    The Stakeholder Engagement Assessment Matrix uses 'C' (current) and 'D' (desired) markers to visually represent engagement gaps for each stakeholder.

  5. Interpersonal and team skills used in the Manage Stakeholder Engagement process include all of the following EXCEPT:

    Answer: Earned value analysis

    Earned value analysis is a performance measurement technique used in cost and schedule management, not an interpersonal skill for stakeholder engagement.

  6. A PM is about to close a project. Which stakeholder engagement activity is most critical at this stage?

    Answer: Obtaining formal acceptance and documenting lessons learned with stakeholders

    At project closure, obtaining formal acceptance from key stakeholders and capturing lessons learned are the most critical stakeholder engagement activities.

  7. Which of the following BEST describes 'Leading' on the stakeholder engagement spectrum?

    Answer: Stakeholder actively promotes project success

    'Leading' describes the highest engagement level where a stakeholder actively works to ensure the project succeeds.