Project Communications Management Flashcards
6 cards from real PMP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Project Communications Management flashcards as text
A project manager conducts a lessons learned session at project closure. Which communications process is being performed?
Answer: Manage Communications
Manage Communications includes capturing and distributing project knowledge such as lessons learned throughout the project lifecycle.
Which of the following BEST describes 'interactive communication'?
Answer: A real-time meeting where participants exchange information
Interactive communication is multidirectional, occurring in real time between two or more parties, such as meetings, phone calls, or video conferences.
What is a key challenge when communicating with virtual project teams?
Answer: Difficulty in reading nonverbal cues and building rapport
Virtual teams lack the nonverbal communication cues and informal interactions that support rapport and clear understanding, increasing miscommunication risk.
Which document describes the type, format, and expected content of project status reports?
Answer: Communications management plan
The communications management plan specifies the format, frequency, and content of project status reports and other communications.
A project manager wants stakeholders to be able to access project documents at their convenience. Which communication method should be used?
Answer: Pull
Pull communication allows recipients to access information at their own discretion via repositories, portals, or intranet sites.
Which technique helps a project manager confirm that a message sent to a team member was correctly understood?
Answer: Active listening and asking clarifying questions
Active listening and asking clarifying questions confirm the receiver's understanding and close the communication loop.