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Project Resource & Communication Management Flashcards

7 cards from real PMI practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Project Resource & Communication Management flashcards as text
  1. A project manager discovers that one team member is consistently underperforming due to lack of skills. The BEST corrective action is to:

    Answer: Provide training or mentoring to close the skill gap

    Providing training or mentoring addresses the root cause of underperformance and is the most constructive first response.

  2. What is the formula for calculating the number of communication channels in a project with 10 stakeholders?

    Answer: N x (N-1) / 2

    The formula N x (N-1) / 2 gives the total number of potential communication channels, which for 10 stakeholders equals 45.

  3. Which type of power does a project manager have when team members comply because of the PM's expertise in a technical domain?

    Answer: Expert power

    Expert power comes from knowledge and skills that others respect and rely on, leading team members to follow the PM's guidance.

  4. A project manager sends a status report but a key stakeholder claims they never received it. According to the communication model, where did the breakdown most likely occur?

    Answer: In the medium (channel)

    If the message was sent but not received, the failure likely occurred in the communication channel or medium used for transmission.

  5. What is the PRIMARY output of the Plan Resource Management process?

    Answer: Resource management plan

    The resource management plan is the key output of Plan Resource Management, defining how resources will be identified, acquired, managed, and released.

  6. A project manager uses 'active listening' during a team meeting. Which behavior BEST demonstrates active listening?

    Answer: Summarizing and paraphrasing what the speaker said

    Summarizing and paraphrasing confirms understanding and shows the speaker that their message was received accurately.

  7. Which resource management technique adjusts resource assignments to smooth resource demand without changing the project end date?

    Answer: Resource smoothing

    Resource smoothing adjusts work within float to balance resource usage while keeping the project finish date intact, unlike resource leveling which may extend the schedule.