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Project Quality Management Flashcards

7 cards from real PMBOK practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Project Quality Management flashcards as text

  1. A scatter diagram in quality management is primarily used to:

    Answer: Show the relationship or correlation between two variables

    A scatter diagram plots pairs of data points to show the relationship or correlation between two variables, helping determine if changes in one variable affect another.

  2. In PMBOK 7th Edition, quality is primarily addressed within which performance domain?

    Answer: Delivery Performance Domain

    In PMBOK 7th Edition, quality is addressed within the Delivery Performance Domain, which focuses on delivering outcomes that meet requirements and satisfy stakeholders.

  3. What is the primary purpose of using checklists in quality management?

    Answer: To ensure that a required set of steps has been performed

    Quality checklists are structured tools used to verify that a required set of steps has been performed and nothing critical has been overlooked.

  4. Which concept describes the ongoing incremental effort to improve products, services, and processes in quality management?

    Answer: Continuous process improvement (Kaizen)

    Continuous process improvement (Kaizen) is the ongoing effort to improve processes incrementally, a key principle in quality management and Lean methodologies.

  5. Design of Experiments (DOE) in quality management is used to:

    Answer: Identify which factors have the most influence on project outcomes

    Design of Experiments (DOE) is a statistical method that identifies which factors influence specific variables of a product or process, helping optimize quality outcomes.

  6. Which of the following represents an internal failure cost in the Cost of Quality framework?

    Answer: Rework of defective products discovered before delivery to the customer

    Internal failure costs are incurred when defects are found before the product reaches the customer, such as rework or scrap; external failures occur after delivery.

  7. What is the primary purpose of run charts in quality management?

    Answer: To display trends in a process or measurement over time

    Run charts display process results over time, helping project teams identify trends, patterns, or shifts in performance that may indicate emerging quality problems.