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Leading High-Performance Teams Flashcards

7 cards from real PMBOK practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Leading High-Performance Teams flashcards as text

  1. A project manager needs to resolve a conflict between two stakeholders who have incompatible requirements. The deadline is immovable. Which conflict resolution technique is MOST appropriate?

    Answer: Compromising by having both stakeholders give up something to reach a middle ground

    When time is constrained and full collaboration isn't feasible, compromising gives both parties partial satisfaction and keeps the project moving forward.

  2. According to Herzberg's Two-Factor Theory, which of the following is a MOTIVATOR (not a hygiene factor)?

    Answer: Recognition for achievement and professional growth opportunities

    Motivators like recognition, achievement, and growth drive satisfaction, while hygiene factors like salary and working conditions only prevent dissatisfaction.

  3. A distributed team is experiencing miscommunication due to cultural differences in communication styles. What is the BEST approach?

    Answer: Develop cultural awareness across the team and establish explicit communication protocols

    Building cultural awareness and agreeing on explicit communication norms helps distributed teams navigate different styles while respecting cultural diversity.

  4. A project manager wants to increase team autonomy without losing alignment. Which practice BEST achieves this balance?

    Answer: Set clear objectives and success criteria, then give the team freedom in deciding how to achieve them

    Defining clear outcomes while granting the team freedom over execution methods creates aligned autonomy — a hallmark of high-performing teams.

  5. Which of the following scenarios BEST demonstrates a team operating in the 'Performing' stage of Tuckman's model?

    Answer: Team self-manages issues, delivers results with high quality, and proactively solves problems

    Performing stage teams function at peak efficiency: they are self-organizing, highly productive, and resolve issues internally without needing external direction.

  6. A project manager is onboarding three new team members mid-project. Which action is MOST important to maintain team performance?

    Answer: Integrate new members with structured onboarding, clear role expectations, and early contribution opportunities

    Effective mid-project onboarding requires clear role expectations, structured knowledge transfer, and early opportunities to contribute to accelerate integration.

  7. According to PMBOK, what is the difference between 'Manage Team' and 'Develop Team' process groups?

    Answer: Develop Team improves team competencies and cohesion; Manage Team tracks performance and resolves issues to optimize project performance

    Develop Team focuses on building skills, trust, and cohesion; Manage Team focuses on tracking performance, giving feedback, and resolving issues to keep the team effective.