Leading High-Performance Teams Flashcards
7 cards from real PMBOK practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leading High-Performance Teams flashcards as text
A project manager notices that two senior developers frequently clash during sprint reviews, causing tension for the entire team. According to PMBOK, what is the BEST first step?
Answer: Address the conflict privately with each developer to understand their perspectives
PMBOK recommends addressing conflict promptly and privately by first understanding each party's perspective before determining resolution strategy.
Which leadership style is MOST appropriate when team members are highly skilled but lack motivation on a familiar task?
Answer: Supporting style, encouraging and praising contributions
Supporting style is best for competent but unmotivated team members because it focuses on encouragement and recognition rather than task instruction.
During a critical project phase, a high-performing team member requests two weeks of unplanned leave for a family emergency. What should the project manager do FIRST?
Answer: Discuss the situation with the team member and assess schedule impact before deciding
The project manager should first assess the full situation and impact before deciding, balancing team welfare with project constraints.
A project manager wants to build psychological safety within the team. Which action BEST supports this goal?
Answer: Encouraging team members to voice concerns without fear of ridicule or retaliation
Psychological safety is built when team members feel safe to speak up, experiment, and admit mistakes without negative consequences.
According to PMBOK, what is the PRIMARY purpose of team ground rules?
Answer: To establish acceptable behavior and reduce misunderstandings among team members
Ground rules define expected behavior and norms, reducing interpersonal misunderstandings and creating a more productive team environment.
A team has reached the 'Norming' stage of Tuckman's model. What characteristic BEST describes this stage?
Answer: Team members begin working together effectively with established norms
In the Norming stage, team members resolve earlier conflicts, establish working norms, and begin collaborating more effectively.
A project manager is working with a virtual team spread across five time zones. Which approach BEST maintains team cohesion?
Answer: Establish overlapping core hours for collaboration and use asynchronous tools for other work
Overlapping core hours combined with asynchronous tools balances real-time collaboration needs with the realities of distributed time zones.