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Engaging and Analyzing Stakeholders Flashcards

7 cards from real PMBOK practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. A project manager notices that a key stakeholder has high interest but low power. What is the recommended engagement strategy?

    Answer: Keep informed with regular communication

    Stakeholders with high interest but low power should be kept informed regularly to maintain their engagement without over-investing resources.

  2. Which PMBOK process is responsible for developing approaches to involve stakeholders based on their needs and expectations?

    Answer: Plan Stakeholder Engagement

    Plan Stakeholder Engagement develops strategies and actions to promote productive involvement of stakeholders.

  3. During a project retrospective, the team realizes stakeholder resistance was not detected until late in the project. Which artifact would have best helped detect this earlier?

    Answer: Stakeholder engagement assessment matrix

    The stakeholder engagement assessment matrix compares current versus desired engagement levels, enabling early detection of resistance.

  4. A project manager discovers that two senior stakeholders have conflicting requirements. What should the PM do first?

    Answer: Facilitate a meeting to understand each stakeholder's underlying interests

    Understanding the underlying interests of conflicting stakeholders is the first step to finding common ground and resolving disputes.

  5. What does the 'Unaware' engagement level mean in the stakeholder engagement assessment matrix?

    Answer: The stakeholder lacks knowledge of the project and its potential impacts

    An 'Unaware' stakeholder has no knowledge of the project or its potential impacts on them.

  6. Which tool or technique is MOST useful when trying to identify hidden stakeholders who may be affected by the project?

    Answer: Brainstorming and stakeholder interviews

    Brainstorming and interviewing known stakeholders often surfaces additional hidden or overlooked parties who should be engaged.

  7. A project is entering its execution phase. Which document should guide the project manager's day-to-day interactions with stakeholders?

    Answer: Stakeholder engagement plan

    The stakeholder engagement plan provides specific strategies and actions for engaging each stakeholder during project execution.