PMBOK PMBOK Stakeholder Engagement Strategies Questions and Answers 2

Question 1

A project manager discovers that a key stakeholder has shifted from supportive to resistant after a scope change. What should the project manager do FIRST?

Accepted Answer

Conduct a stakeholder analysis to understand the change in position

Answer

Escalate to the project sponsor

Answer

Remove the stakeholder from the communication plan

Answer

Proceed without addressing the concern

Question 2

Which tool is MOST appropriate for visualizing the current versus desired engagement levels of stakeholders?

Accepted Answer

Stakeholder engagement assessment matrix

Answer

RACI matrix

Answer

Power/interest grid

Answer

Responsibility assignment matrix

Question 3

During project execution, a stakeholder continuously requests changes outside the approved scope. What is the BEST approach?

Accepted Answer

Direct the stakeholder to submit changes through the integrated change control process

Answer

Immediately implement the changes to maintain the relationship

Answer

Ignore the requests until project completion

Answer

Ask the sponsor to remove the stakeholder

Question 4

What is the PRIMARY purpose of a stakeholder register?

Accepted Answer

To identify stakeholders and record their interests, involvement, and potential impact

Answer

To document contractual obligations of each stakeholder

Answer

To assign work packages to stakeholders

Answer

To track stakeholder attendance at meetings

Question 5

A project manager working on a multinational project notices cultural differences are causing communication breakdowns with certain stakeholders. What strategy should be applied?

Accepted Answer

Tailor communication methods and engagement strategies to account for cultural norms

Answer

Use a single standardized communication approach for consistency

Answer

Reduce communication frequency with those stakeholders

Answer

Delegate all cross-cultural communication to local team members

Question 6

Which stakeholder engagement level describes a stakeholder who is aware of the project but neither supportive nor resistant?

Accepted Answer

Neutral

Answer

Unaware

Answer

Resistant

Answer

Leading