Telecommunications Regulations (US) Flashcards
6 cards from real Phone Service Business practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Telecommunications Regulations (US) flashcards as text
What is the purpose of the FCC's Lifeline program?
Answer: Subsidizing phone and broadband service for low-income consumers
Lifeline provides a monthly subsidy (up to $9.25) to eligible low-income households to help them afford voice or broadband service.
What is telephone number conservation and why does the FCC mandate it?
Answer: Measures to prevent wasteful allocation of telephone numbers, ensuring the limited supply lasts as demand grows
The FCC mandates number conservation practices like number pooling and reclamation of unused numbers to slow depletion of the finite supply of US phone numbers.
What does 'net neutrality' mean in the context of US business phone and internet services?
Answer: The principle that internet service providers must treat all internet traffic equally, without favoring or blocking specific services
Net neutrality prevents ISPs from discriminating between different types of internet traffic, which affects cloud-based business phone services that rely on equal internet access.
What is Kari's Law and how does it affect multi-line telephone systems (MLTS) in the US?
Answer: A federal law requiring MLTS to allow users to dial 911 directly without a prefix, and notify on-site staff of the 911 call
Kari's Law (effective 2020) requires multi-line telephone systems to enable direct 911 dialing without dialing '9' first, and notify a front desk or security of the emergency.
What is Ray Baum's Act and what requirement does it add to Kari's Law for business phone systems?
Answer: It requires MLTS to provide 'dispatchable location' information (specific floor, room, or location) to 911 when a call is made
Ray Baum's Act requires multi-line telephone systems to transmit a dispatchable location (building, floor, room) to emergency services so responders can find the caller precisely.
Which FCC rule requires carriers to implement call blocking to protect consumers from illegal robocalls?
Answer: The TRACED Act and FCC rules requiring STIR/SHAKEN implementation and network-level robocall blocking
The TRACED Act (2019) and subsequent FCC rules require carriers to implement STIR/SHAKEN and allow network-level blocking of calls from numbers that are clearly illegal or never assigned.