Business Phone Service Plans & Pricing Flashcards
6 cards from real Phone Service Business practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Business Phone Service Plans & Pricing flashcards as text
What is a metered VoIP plan for businesses?
Answer: A plan where businesses pay per minute of usage, often cheaper for low call volumes
Metered VoIP plans charge businesses based on actual minutes used, making them cost-effective for companies with low call volumes.
What does 'unlimited extensions' mean in a business VoIP plan?
Answer: The ability to add as many internal user phone lines as needed without additional per-user charges
Unlimited extensions allows a business to add as many internal phone extensions as needed, usually for a flat monthly fee regardless of headcount.
What is the typical contract length offered by major US business phone service providers?
Answer: Month-to-month, 1-year, or 2-3-year contracts, with longer terms offering lower monthly rates
US business phone providers typically offer flexible contract terms, with longer commitments providing discounted monthly rates.
What is a toll-free number (e.g., 800, 888, 877) most commonly used for in US business?
Answer: Allowing customers to call the business at no charge to the caller, with the business paying for the calls
Toll-free numbers allow customers to call a business without being charged, improving accessibility and projecting a professional image.
What is a virtual phone number in a business context?
Answer: A phone number not tied to a specific physical line or location, forwarding calls to any designated device
A virtual phone number routes calls to any device or location, enabling businesses to have local presence in multiple areas without physical offices.
What additional cost should US businesses account for when budgeting for VoIP services beyond the monthly plan fee?
Answer: Taxes, regulatory fees (USF, E911), number porting fees, hardware costs, and international calling charges
US businesses should budget for regulatory surcharges like Universal Service Fund (USF) contributions, E911 fees, state taxes, and potential hardware or setup costs.