PCV Emergency Procedures

Question 1

Your PCV is involved in a collision. What is the FIRST action you should take?

Accepted Answer

Secure the vehicle by applying the handbrake, switching off the engine, and turning on hazard warning lights

Answer

Exchange insurance details with the other driver

Answer

Call your depot to report the incident

Answer

Take photographs of the damage

Question 2

You discover a fire at the rear of your PCV while carrying passengers. What is the correct procedure?

Accepted Answer

Stop immediately in a safe place, evacuate all passengers through the front exit away from the fire, call 999, and attempt to fight the fire only if safe to do so

Answer

Drive to the nearest fire station

Answer

Continue driving to ventilate the smoke

Answer

Stop and use the fire extinguisher before evacuating passengers

Question 3

What is the correct procedure if your PCV breaks down on a motorway?

Accepted Answer

Pull onto the hard shoulder (or emergency refuge area), switch on hazard lights, evacuate passengers to behind the barrier on the verge side, and call for assistance

Answer

Stay on the carriageway with hazard lights on and wait for help

Answer

Attempt to repair the vehicle in the left-hand lane

Answer

Walk to the nearest junction to get help

Question 4

During an emergency evacuation, you have a passenger in a wheelchair who cannot use the emergency exit. What should you do?

Accepted Answer

Enlist the help of other passengers to carry the wheelchair user to safety if the main exit or ramp is usable, or use the nearest accessible exit

Answer

Leave them on the bus and evacuate everyone else first

Answer

Wait for the emergency services to arrive before evacuating anyone

Answer

Ask the wheelchair user to try to walk to the exit

Question 5

What information must you provide when calling 999 following a serious incident involving your PCV?

Accepted Answer

The location, number of casualties, nature of injuries, whether anyone is trapped, vehicle type, and any hazards such as fuel spillage

Answer

Your name and the name of your employer only

Answer

Only the vehicle registration number

Answer

The name of the bus route and scheduled times

Question 6

What should you do if a passenger has a suspected spinal injury following an incident on your PCV?

Accepted Answer

Keep them still, do not move them unless there is immediate danger to life (such as fire), support their head and neck in the position found, and wait for paramedics

Answer

Move them to a comfortable position immediately

Answer

Sit them up and give them water

Answer

Place them in the recovery position