Duties and Responsibilities Flashcards

A client's family member asks the PCA to share the client's medical information. What is the correct response?

Answer: Decline and refer the family member to the supervisor or agency

PCAs must protect client confidentiality and direct all information requests to the supervising agency or care coordinator.

Which observation should a PCA report to a supervisor as a potential sign of abuse?

Answer: Unexplained bruises or burn marks on the client's body

Unexplained bruising or burns may indicate physical abuse and must be reported immediately per mandatory reporting obligations.

When preparing a meal for a client, which factor should the PCA prioritize above all others?

Answer: Following the client's dietary restrictions and care plan

Dietary restrictions outlined in the care plan (e.g., diabetic, low-sodium, dysphagia diets) must be strictly followed to protect the client's health.

A PCA is helping a client with denture care. Which step is correct?

Answer: Rinse dentures in cold or lukewarm water after cleaning

Dentures should be cleaned gently and rinsed in cool or lukewarm water, as hot water can warp them.

What is the PCA's responsibility regarding a client's medication?

Answer: Remind, observe, and document when a client self-administers medication per the care plan

Unless specifically authorized, PCAs may only remind and observe self-administration; they do not administer medications themselves.

A client becomes short of breath and complains of chest pain. What is the PCA's first action?

Answer: Call 911 immediately

Chest pain and shortness of breath are potential cardiac emergency symptoms requiring an immediate call to 911.

How should a PCA handle a client's valuables discovered on the floor?

Answer: Return them to the client and document the incident

PCAs should return found valuables to the client immediately and document the situation to maintain transparency and trust.