Telehealth and Technology Flashcards

An Oklahoma LPC providing telehealth services must verify the client's location at the start of each session primarily to:

Answer: Ensure the LPC is licensed in the state where the client is physically located during the session

A counselor providing telehealth must be licensed in the state where the client is physically present during the session. Verifying client location at each session ensures the counselor is practicing within their licensed jurisdiction.

Which of the following represents a HIPAA-compliant approach for an Oklahoma counselor conducting telehealth sessions?

Answer: Using a HIPAA Business Associate Agreement-covered telehealth platform

HIPAA-compliant telehealth requires using platforms that provide a Business Associate Agreement and have appropriate security features including encryption and access controls. Consumer-grade applications without BAAs do not meet HIPAA requirements.

An Oklahoma LPC is seeing a client via telehealth when the client suddenly discloses active suicidal ideation with intent and a means. The counselor should:

Answer: Obtain the client's physical location and local emergency contacts and activate local emergency services if needed

Telehealth crisis management requires having the client's physical address and local emergency contact information available before any session. When a telehealth client discloses imminent suicidal risk, the counselor must be able to activate local emergency services using that information.

An Oklahoma LPC wants to use a mobile app to communicate with clients between sessions. The primary consideration before implementing this is:

Answer: Whether the app is HIPAA-compliant and whether its use is clinically appropriate for each client

Between-session communication technology must be HIPAA-compliant to protect client information, and its clinical appropriateness must be evaluated for each client, as not all clients benefit from increased accessibility.

An Oklahoma LPC wants to store client records using a cloud-based platform. Under HIPAA, the cloud provider is considered a:

Answer: Business Associate requiring a Business Associate Agreement with the counselor

A cloud storage provider that handles protected health information on behalf of a covered entity is a Business Associate under HIPAA, requiring a signed Business Associate Agreement before storing any client information.

An Oklahoma LPC discovers that a client has been sharing screenshots of their telehealth sessions on social media. The counselor's best response is to:

Answer: Address the behavior therapeutically and establish clear technology guidelines for future sessions

While clients cannot technically violate the counselor's confidentiality, sharing session content creates privacy concerns and potential harm. The counselor should address it therapeutically and establish clear technology guidelines.