Clerical Aptitude Flashcards
7 cards from real Ohio Civil Service Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Clerical Aptitude flashcards as text
A clerk needs to file documents for clients named Harris, Harrington, Hart, and Harrison. In what order should they be filed alphabetically?
Answer: Harrington, Harrison, Harris, Hart
Alphabetical filing compares letters position by position: Harrington comes before Harris (i vs. s at position 8), Harrison before Harris, and Hart last.
Which of the following numbers is NOT in ascending order?
Answer: 7,862 / 7,826 / 7,892 / 7,928
In option C, 7,826 comes after 7,862 but is smaller, so the sequence is not ascending.
A state office receives 480 pieces of mail per day. If a clerk can process 60 pieces per hour, how many hours will it take to process the daily mail?
Answer: 8 hours
480 ÷ 60 = 8 hours to process the full day's mail.
When proofreading, a clerk finds the phrase 'the the report.' What type of error is this?
Answer: Repeated word error
A repeated word error occurs when the same word appears consecutively by mistake.
A clerk is transcribing phone messages and hears the number '5-5-5-0-1-2-3.' How should this be written?
Answer: 555-0123
Standard U.S. phone number format for a 7-digit local number is written as 555-0123.
Which word is spelled correctly?
Answer: Accommodate
'Accommodate' is spelled correctly; the others misspell 'receive,' 'necessary,' and 'separate.'
An office uses a color-coded filing system where red = urgent, yellow = pending, and green = completed. A clerk misfiled a completed document under the red category. What is the most immediate consequence?
Answer: Staff may treat a completed item as urgent
Misfiling a completed document as urgent causes staff to waste time treating resolved matters as requiring immediate action.