NYC NYC Civil Service Written Comprehension and Expression Questions and Answers 3

Question 1

A procedure manual states: 'When a client disputes a determination, the caseworker must (1) log the dispute in the system, (2) notify the supervisor within one business day, and (3) provide the client with a written explanation within five business days.' A caseworker logs the dispute and notifies the supervisor but never sends the written explanation.
How many steps did the caseworker complete?

Accepted Answer

Two of the three steps

Answer

None of the steps

Answer

One of the three steps

Answer

All three steps

Question 2

Which revision BEST improves the following sentence for an official report? Original: 'It is the opinion of this writer that the aforementioned individual was in a state of intoxication.'

Accepted Answer

The subject appeared intoxicated.

Answer

This writer thinks the individual was drunk.

Answer

The aforementioned subject did appear to be intoxicated in this writer's opinion.

Answer

In this writer's view, intoxication was the state of the individual.

Question 3

A regulation states: 'No employee shall disclose confidential case information to any person not authorized to receive it, including family members of the employee.' An employee's spouse asks about a case the employee is working on. Under this regulation, the employee should:

Accepted Answer

Decline to share any case information with the spouse

Answer

Share general information but not specific case details

Answer

Confirm only whether the case exists but share no other details

Answer

Share information since the spouse is a trusted family member

Question 4

Read the following passage: 'The City's procurement rules require three competitive bids for any purchase exceeding $20,000. Purchases below this threshold may use a simplified process.' A department needs to purchase office furniture costing $18,500. Which process applies?

Accepted Answer

The simplified process, since the purchase is below $20,000

Answer

The competitive bidding process requiring three bids

Answer

Either process, at the department's discretion

Answer

No process is required for furniture purchases

Question 5

Which of the following sentences contains a grammatical error?

Accepted Answer

Each of the employees are required to complete the annual training.

Answer

The inspector reviewed all submitted documents before issuing the permit.

Answer

The report was submitted on time by the assigned officer.

Answer

Neither the manager nor the staff members were informed of the change.

Question 6

A supervisor writes: 'Staff who fail to clock in before beginning their shift will be marked tardy, regardless of the reason.' An employee begins working at 9:00 AM but forgets to clock in until 9:15 AM. Under this policy, the employee will be:

Accepted Answer

Marked tardy because clocking in after starting work violates the policy

Answer

Excused because only 15 minutes passed

Answer

Given a warning but not marked tardy for a first offense

Answer

Allowed to correct the time with supervisor approval